Director Marketing Operations

Director Marketing Operations

Essential Responsibilities

Set the marketing operations team's priorities and roadmap, ensuring alignment to Alliant's strategic priorities and long-term growth objectives.

Architect scalable operating frameworks, governance models, standardized workflows, and quality-assurance protocols to ensure a well-managed organization.

Support cross-enterprise operational effectiveness activities, modernizing processes, reducing friction, and enabling organizational speed, accuracy, and accountability.

Oversee the implementation, integration, and optimization of marketing systems and technologies (e.g., workflow platforms, project management tools, creative operations systems, campaign activation tools). Partner with IT/engineering to ensure systems are scalable, secure, compliant, and positioned to support future-state campaign orchestration and personalization needs.

Oversee marketing resource planning, including forecasting, capacity modeling, talent deployment, vendor utilization, and scenario-based resourcing.

Provide senior-level visibility into capacity risks, operational constraints, and investment needs to support enterprise demand.

Establish and govern the marketing intake, prioritization, and campaign orchestration process to support high-volume, multi-product campaign execution.

Ensure timely, high-quality execution of complex traditional and digital campaigns and projects/programs across internal teams and external agencies.

Embed performance feedback loops into all workflows, using insights to optimize processes, resource allocation, and operating models.

Strengthen Marketing's data-centric culture by ensuring operational KPIs, dashboards, and reporting are leveraged for leadership decision-making. Own the operational budget for marketing tools, technology, licensing, design operations, and external vendor engagements.

Ensure disciplined financial management, including accurate forecasting, business case development, and optimization of operational spending.

Oversee marketing org operational risk-mitigation practices, ensuring all marketing activities meet regulatory, legal, and internal audit requirements.

Be accountable for ensuring adherence to Alliant's governance, risk, and compliance guidelines/best practices across marketing's systems, processes, and campaign workflows.

Drive team culture, collaboration, and organizational health through leadership of team-building events, offsites, and cross-functional working sessions.

Lead compliance alignment across systems, processes, and campaign workflows, especially for financial-services–related marketing.

Plan, oversee, and lead the work of the team to meet functional and individual operational objectives and goals. Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities. Responsible for hire, fire, performance, discipline, and problem-resolution decisions.

Education & Years of Experience

Minimum - 4 Years Bachelors in Marketing, Operations or related Preferred - Graduate Degree in Marketing Operations or related Minimum - 10 Years of Marketing Operations, Creative Operations, PMO, Process Improvement, or related operational disciplines within a multi-product or multi-channel environment or related Minimum - 5 Years of People Management In Lieu of Education 15 Years of Marketing Operations, Creative Operations, PMO, Process Improvement, or related operational disciplines within a multi-product or multi-channel environment including people management

Compensation & Benefits: Typical hiring range: $149,700.00 to $256,700.00 Annually. Actual compensation will be determined using factors such as experience, skills & knowledge. Benefits: Alliant provides a benefits package including health care, vision, dental, and 401k with employer match including: Annual performance bonus Work from home up to 3 days a week Paid parental leave Employee discount programs Time off including paid personal and sick days 11 paid holidays Education reimbursement *Note that eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, or temporary employment.