Account Manager
Protouch Staffing
Job Title
Manage a portfolio of residential landscape maintenance accounts.
Build, develop, and support a high-performing production team.
Provide employee leadership, coaching, and team development.
Oversee production activities to ensure high-quality landscape services.
Apply basic horticultural knowledge to landscape maintenance operations.
Ensure work is performed efficiently, safely, and according to company standards.
Maintain strong client relationships through effective communication and regular site visits.
Ensure customer satisfaction and promptly address client concerns.
Identify, sell, and coordinate landscape enhancement services.
Work with branch personnel and customers to ensure enhancement projects are completed on time and within budget.
Promote and maintain a safe work environment for employees, customers, and the public.
Serve as a liaison between clients and company operations.
Assist in maintaining receivables and support collections when necessary.
Manage monthly budgets and report financial results to management.
Demonstrate ethical leadership and positively promote company culture.
Perform additional duties as assigned by management.
Experience managing residential landscape maintenance accounts.
Strong customer service and relationship-building skills.
Knowledge of landscape maintenance and basic horticultural concepts.
Team leadership and employee development experience.
Budget management and financial reporting experience.
Strong communication and organizational skills.
Ability to manage multiple residential clients and projects simultaneously.
Commitment to workplace safety and operational excellence.
Competitive Compensation
Career Growth Opportunities
Professional Development Opportunities
Team-Oriented Work Environment
Performance-Based Advancement Opportunities
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