Business Intelligence Manager II

Role Description

As a Business Intelligence Manager II, you will lead a small to medium-sized team focused on delivering data-driven insights and reporting solutions. Your team will be responsible for building data literacy and advocating for data needs upstream and early in the process. There will be a focus on enabling Self Service via semantic layers, using a product happy path approach to ensure data driven decision making and actionable insights. You and your team will act as strategic partners to the business, while taking ownership of enterprise dashboards/reports to drive and champion success.

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required.
• Lead the development and maintenance of BI dashboards, reports, and data models to support business operations and strategy.
• Collaborate with PMO, Product, Stakeholders, and Engineering to align data initiatives in the department with business goals.
• Drive the adoption of AI and advanced analytics to enhance business intelligence capabilities, improve efficiency, and generate actionable insights at scale.
• Maintain a prioritized backlog of tasks and ensure clarity and cleanliness of data pipelines and reporting artifacts.
• Partner with infrastructure and data engineering teams to ensure optimal performance of BI tools and platforms.
• Demonstrate deep understanding of data sources, business processes, and reporting requirements; propose effective solutions.
• Analyze risks and impacts of BI changes on business operations and recommend improvements.
• Apply and advocate for team standards in data documentation, visualization, and testing.
• Communicate effectively across technical and non-technical audiences, recognizing upstream and downstream data impacts.
• Continuously improve BI processes and mentor team members to enhance data literacy and analytical capabilities.
• Monitor BI system health and proactively address issues to ensure high availability and reliability.
• Promote a culture of data-driven decision-making and continuous learning within the team.

Qualifications

• Bachelor’s degree in Information Systems, Data Analytics, or related field; or equivalent experience.
• 5 - 8 years leading BI or analytics teams.
• Strong communication skills, both oral and written.
• Proven experience using BI solutions to improve business outcomes.
• Experience managing requirements gathering, prototyping, user acceptance testing, and deployment of BI projects.
• Basic understanding of data warehousing and web technologies.

Requirements

• Experience with BI lifecycle and governance frameworks.
• Proficient in Power BI with expertise in developing dashboards, reports, and data visualizations that drive business decisions.
• Proficient in Databricks for data engineering, analytics, and scalable data processing.
• Project management experience: PMP certification is a plus.
• Experience writing SQL queries and analyzing data patterns.
• Familiarity with cloud-based BI platforms and data services.
• Ability to manage multiple priorities and communicate complex data concepts clearly.
• Demonstrated ability to lead with insight and make strategic recommendations.
• Self-driven, customer-focused, and able to work independently with moderate supervision.
• Strong analytical skills and ability to work with abstract concepts.

Benefits

• Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/dental/vision, and many nonstandard benefits that make us a Great Place to Work.