Lead Care Manager - Enhanced Care Management

Job Summary

Sycamores provides a spectrum of equitable mental health services through various programs to multicultural populations of all acuities. Although it serves a variety of consumers, the agency focuses primarily on providing care to low-income, high-needs, at-risk children, youth, their families, and adults.

Under the new CalAIM initiative, Lead Care Managers (LCMs) work with Medi-Cal managed care Members under specific populations of focus for children/families and adults to address social drivers of health. LCMs coordinate across the physical, substance abuse and behavioral health services delivery systems. The role of the LCM is to help Members learn skills to manage their healthcare and housing needs using an individualized, Member-centered care planning process.

Starting Pay Range: $25 - $28 per hour (starting pay will be based on previous work experience and educational background.)

Job Qualifications

• High school diploma or AA degree with one year of direct care experience required; two years of direct care experience preferred, OR Bachelor's degree plus one year of direct care experience preferred.
• Maintains all required licenses and certifications.
• Bilingual capacity preferred.
• As this position requires regular and flexible travel between various client locations, driving is an essential function of this position. Candidate qualifications therefore include:
• Personal, reliable vehicle for travel to various locations.
• Valid California driver's license.
• Acceptable driving record as determined Agency policy.
• Proof of auto insurance meeting minimum coverage requirements.

Additional Requirements

1. Ability to work independently with a high level of integrity.
2. Travel occurs primarily locally during the hours when services need to be provided; some out-of-area travel may be required to meet the needs of the Members being served.
3. Be a part of a team who is passionate about providing excellent and quality services which consistently result in positive outcomes for our members.
4. Ability to work on a non-traditional work schedule to meet Member needs.
5. Ability to travel and work in the community and in the home environment.
6. Have strong computer and typing skills to complete necessary documentation.
7. Experience in Homeless Services, Housing Navigation, Physical Health, Residential Facility, Group Home, Child Welfare or Juvenile Justice is highly desired.
8. Knowledge of resources in LA County Service Planning Areas, a plus.

All candidates who are presented with a conditional offer of employment must satisfy a pre-employment background check, drug, and health screen.

Sycamores is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Further, Sycamores is a Fair Chance employer and complies with California Government Code Section 12952, Employment Discrimination: Conviction History.