IT ENGINEER (F/T) - WBTV

WBTV-Station-Charlotte,NC One Julian Price Place Charlotte, NC 28208, USA Gray Media, or Gray, is a multimedia company headquartered in Atlanta, Georgia. The company is the nation's largest owner of top-rated local television stations and digital assets serving 113 television markets that collectively reach approximately 36 percent of US television households. The portfolio includes 77 markets with the top-rated television station and 100 markets with the first and/or second-highest-rated television station, as well as the largest Telemundo Affiliate group with 45 markets totaling nearly 1.5 million Hispanic TV Households. The company also owns Gray Digital Media, a full-service digital agency offering national and local clients digital marketing strategies with the most advanced digital products and services. Gray's additional media properties include video production companies Raycom Sports, Tupelo Media Group, and PowerNation Studios, and studio production facilities Assembly Atlanta and Third Rail Studios. Job Summary WBTV is seeking an IT professional who enjoys owning systems end-to-end, supporting staff and hardware across multiple departments, and partnering closely with IT and Engineering leadership to improve reliability, security, and service delivery. The role offers hands‑on involvement in supporting business‑critical systems, infrastructure upgrades, and uptime, local and cloud initiatives, cybersecurity, and ongoing modernization of the IT environment. The ideal candidate will demonstrate strong problem‑solving skills, proactive communication, and a collaborative mindset, which will align successfully in the organization. Duties / Responsibilities Proactively maintain the health, performance, and security of WBTV’s server, workstation, and computer environments, ensuring physical and virtual system reliability and compliance with organizational standards. Manage and support core infrastructure with Active Directory, DHCP, DNS, Group Policy, Office 365, PowerShell, Windows OS, and Windows Server OS. Execute strategic and operational projects from planning through implementation, ensuring objectives are delivered on time and within the scope of standards and guidelines. Troubleshoot, resolve, and document technical issues, implementing effective solutions to minimize downtime and improve operational efficiency. Adapt effectively to changing business and technology requirements, perform additional responsibilities as assigned, and continuously identify opportunities to improve processes and challenge existing practices constructively. Collaborate with Gray Media Corporate staff, managed service providers, and external partners to ensure efficient operations and performance expectations are consistently met. Participate in a flexible work schedule, including nights, weekends, holidays, and on‑call rotation responsibilities as needed. Qualifications / Requirements Bachelor’s degree or higher preferred. Minimum of three years of proven experience with Broadcast IT, including the administration, monitoring, and support of servers and end‑user computing environments. Hands‑on experience with management and security platforms such as CrowdStrike, Rapid7, Splashtop, and MDM solutions. Hands‑on experience with RJ11 and RJ45 cable management, LAN/WAN support of Cisco Switches via CLI, and Access Point support via Cisco Meraki Dashboard. Hands‑on experience with Microsoft Office 365, Windows OS, Windows Server OS, and VMware. Demonstrated knowledge and experience of service desk concepts and toolsets, including HaloITSM. Experience with automation and production systems, including Bitcentral, Crispin, ENPS, Harmonic, Ross Overdrive, Telestream FlipFactory, and Vizrt. Experience with video editing software and workflows, including EDIUS, Adobe Creative Cloud, and Dropbox. Proven ability to lead projects through all phases, including initiation, planning, execution, and implementation. Demonstrated ability to manage and prioritize multiple complex tasks and projects, while ensuring successful completion, both independently and within a collaborative team environment. Excellent communication and customer service skills, with the ability to explain technical concepts to a wide range of audiences. Gray Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Gray Media complies with applicable state and local laws governing nondiscrimination in employment at every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Gray Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with Gray’s employees' ability to perform their job duties may result in discipline, up to and including discharge. Equal Opportunity Employer. #J-18808-Ljbffr GRAY MEDIA