Shipping Coordinator/Customer Service Representative

Shipping Team Member

Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year. We are currently seeking a highly skilled and highly motivated individual to join our shipping team.

Compensation: $55k -$65k

Key Responsibilities include but not limited to:

• Process customer orders and facilitate through our third-party logistics company
• Act as team lead to mentor junior Shipping Coordinators; resolve issues
• Timely and accurate shipment of customer orders
• Maintain compliance with routing and all rules of shipping to retailers including:
• Department stores
• Discounters
• Independents/Specialty
• Boutiques
• Drop ship/Direct Consumer

Qualifications:

• 1-3 Years of Customer Service experience
• Knowledge of EDI a plus
• Knowledge of complex ERP system a plus
• Experience managing client accounts
• Understanding of compliance of routing and shipping rules is a plus
• Computer skills with proficiency in Excel
• Ability to work autonomously and in a team
• Attention to detail and follow-up skills

Thank you in advance for your interest in this opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted.