Leasing Associate

Job Description

Job Description

Do you have a knack for customer service, organization, and problem-solving!? Join our team as a Leasing Associate and play a key role in helping residents, managing leasing activities, and supporting affordable housing communities.

Job Title: Leasing Associate

Job Description

The Leasing Associate supports the daily operations of an assigned property and provides portfolio-wide assistance as needed. This role helps manage leasing activities, tenant records, and rent collections, while also stepping in for Property Managers and supervisors during absences. The Leasing Associate contributes to special projects across the portfolio, including recertification catch-up, lease-ups, and data corrections, and plays a key role in maintaining accurate data and delivering responsive customer service to residents and staff.

Responsibilities

• Assist with leasing apartments, including processing applications, coordinating move-ins, and managing move-outs.
• Maintain the waiting list database, filing systems, and leasing and occupancy reports to ensure accurate and up-to-date records.
• Maintain tenant files and support tenants with questions, concerns, and service requests, including entering and tracking work orders for completion by maintenance staff.
• Conduct recertifications for the primary property and implement corrections as needed to maintain compliance and accuracy.
• Assist the Property Manager with collection of monthly rent, processing deposits, and maintaining accurate ledgers.
• Fill in for the direct supervisor or Senior Property Manager as assigned, including providing interim supervision of site staff.
• Fill in for Property Managers across the portfolio as needed, taking responsibility for supervising site staff, leasing vacant units, preparing documentation for evictions, and conducting town halls.
• Assist with or lead portfolio-wide projects such as past-due recertification catch-up, new lease-ups, ledger corrections, and other data-related initiatives.
• Support the Senior Property Manager in training new staff and provide ongoing training assistance to team members.
• Perform additional duties as assigned by management to support property operations and portfolio initiatives.

Essential Skills

• Demonstrated customer service skills with the ability to respond professionally to tenant inquiries and concerns.
• Proficiency in data entry and data management, including handling large data sets accurately and efficiently.
• Experience with leasing activities, including leases, lease-ups, and lease documentation. (preferred)
• Strong computer skills in Microsoft Office, including Excel, Word, Outlook, and working with spreadsheets. (Must Have)
• Ability to manage and organize tenant files, waiting lists, and leasing and occupancy reports.
• Administrative support experience in a real estate or property management environment. (preferred)
• Ability to supervise, motivate, and support others, with prior supervisory experience or transferrable leadership experience. (preferred)
• High school diploma or equivalent.

Additional Skills & Qualifications

• Associate’s degree is a plus.
• Prior experience and understanding of HUD, LIHTC, FHA, and the affordable housing industry is preferred but not required.
• Knowledge of Yardi property management software is desired but not required.
• Experience in residential or commercial real estate, including leasing and lease analysis. (highly preferred)
• Customer service–oriented mindset with strong communication and interpersonal skills.
• General computer proficiency and comfort working with various software tools and databases.
• Familiarity with affordable housing programs and low-income housing operations is beneficial.

Work Environment

This role is fully on-site, with a standard schedule of five days per week at assigned properties. The position involves regular interaction with residents, site staff, and management, as well as frequent use of computers, property management systems, and office productivity tools such as Microsoft Office and spreadsheets. The work environment is fast-paced and detail-oriented, requiring careful handling of tenant files, data, and documentation, along with occasional travel within the portfolio to provide coverage or support special projects.

This is a Contract to Hire position based out of Berkeley, CA.

The pay range for this position is $28.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Berkeley,CA.

This position is anticipated to close on Aug 18, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.