Field Service Technician

Job Description

Job Description

Overview

We are seeking an experienced IT Field Services Technician to provide onsite support across multiple locations. This role serves as a Tier 3 escalation resource, supporting end users, desktops, servers, and network infrastructure while ensuring a high level of customer service.

• Provide onsite IT support for practice and corporate locations
• Install, deploy, and troubleshoot PCs, laptops, Macs, printers, and network-connected devices
• Serve as a Tier 3 escalation point for complex technical issues
• Troubleshoot Windows, macOS, networking, DNS, TCP/IP, file shares, and connectivity issues
• Support Windows Server environments, Active Directory, DNS, DHCP, and virtual machines
• Conduct onsite IT assessments and recommend improvements
• Create and maintain technical documentation and knowledge base articles
• Participate in occasional after-hours and weekend support

• 5+ years of IT Support, Field Services, or Infrastructure experience
• Strong troubleshooting skills with Windows 11, Windows Server, Active Directory, and networking fundamentals
• Experience supporting users across multiple locations
• Ability to work independently in a fast-paced environment
• Valid driver's license and willingness to travel up to 80%

• CompTIA A+, Network+, or ITIL certifications
• Experience with VMware or Hyper-V
• Experience supporting healthcare, dental, or multi-site environments

Troubleshooting • Windows 11 • Desktop Support • Active Directory • DNS • TCP/IP • Networking Fundamentals • Hardware Installation

This is a Contract to Hire position based out of Carrollton, TX.

The pay range for this position is $33.00 - $34.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Carrollton,TX.

This position is anticipated to close on Sep 2, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.