Employment Specialist

ATHENA Consulting is an award-winning staffing firm serving state and local governments. Our mission is to make lives better! We make our Clients’ Lives Easier by engaging and supporting our clients and partnering with them to be the most knowledgeable staffing partner. We make our Employees’ Lives Better by identifying and cultivating their talents and matching these talents with our customers’ needs. ATHENA places a high value on customer service, accountability and getting the job done.

POSITION SUMMARY:

We are currently recruiting an Employment Counselor . This full-time position pays $22.01 an hour and is in Laguna Hills, CA .

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Counsel and assist program customers with job search strategies, career advisement, training needs, and goal setting. Identify and address barriers to employment; connect customers to external resources and community services as needed. Advise, monitor, and track customer participation to maximize engagement and program outcomes. Manage day-to-day customer relationships; address concerns promptly and document case notes accurately and timely. Maintain knowledge of diverse occupations and career pathways to support assessments and appropriate service placement. Provide ongoing motivational support throughout the job search and employment process. Identify training needs and ensure appropriate training opportunities are provided. Facilitate job readiness and job search workshops. Re-engage customers post-training and support successful job placement efforts. Apply Case Management Model guidelines and standards to support participant success. Document customer success stories for internal and external reporting. Review and critique resumes and required documentation to ensure eligibility and effective presentation. Maintain accurate records, files, and correspondence per program and client standards. Develop and maintain career advisement policies and procedures; assist in training team members. Support daily operations and special projects under direction of the Career Advisor Coordinator. Prepare and edit documents, reports, charts, and correspondence; maintain organized filing systems. Travel to other offices as needed for coverage and training. Additional duties as assigned. Required Skills/Abilities: Strong verbal, written, and interpersonal communication skills. Excellent organizational skills and attention to detail. Ability to work independently; must be self-motivated. Strong customer service and relationship management skills. Ability to motivate individuals and work with populations facing barriers to employment. Experience facilitating workshops and presenting to groups. Knowledge of job search strategies, workforce resources, and career planning techniques. Ability to follow instructions, manage deadlines, and adapt in a fast-paced environment. Strong problem-solving skills and ability to work under pressure in a team setting. Proficiency in Microsoft Office Suite (Excel, Word, Outlook). Familiarity with local community resources and referral networks. Bilingual skills (Spanish, Arabic, or Vietnamese) preferred. Education and Experience: Associate’s or Bachelor’s degree in Human Services, Social Work, Workforce Development, or a related field preferred. Prior experience in career counseling, workforce development, case management, or a related field preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Standard hours of work Monday through Friday, first shift; overtime may be required. Travel may be required. Successful ATHENA employees will display the following characteristics: You strive to be the best in your field currently and in the future. You like to make your employer look good. You find solutions, where others only see problems. You are proactive, you make and meet commitments, and you perform your duties exceedingly well. You are aware of the employer’s needs at all times and are well-versed in what you personally and ATHENA can offer them as a whole. You have the ability to work with diverse, integrated, deliverable-driven teams to accomplish the larger mission. The benefits of working for ATHENA include: Support from a team of professionals committed to making your life better. Medical, dental and vision insurance. Health Savings Account 401k with a generous employer match. ATHENA paid Life and Accidental Death & Dismemberment Insurance for employee. Additional Voluntary Life and Accidental Death & Dismemberment Insurance for employee, spouses, and children. Short- and Long-Term Disability. Employee Assistance Program (EAP). Easy to use employee self-serve HR portal. Sick leave varies- be sure to inquire with your Recruiter. The statements in this Job Posting are intended to describe the general nature and minimum level of work required. The content should not be construed as a complete list of all duties, responsibilities, and skills required to meet the criteria for this position. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Application for employment is not intended to and does not create a contract or offer of employment and if hired, employment with the company is on an at-will basis and could be terminated at the will of either party. ATHENA Consulting LLC does not discriminate in hiring based on federally protected classifications to include but not limited to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, marital status or other characteristics protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. #J-18808-Ljbffr ATHENA Consulting