Certified Medical Assistant (CMA) Duke Urgent Care-Knightdale

Duke Urgent Care-Knightdale Certified Medical Assistant

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Urgent Care Knightdale is a dedicated urgent care clinic that provides comprehensive medical care for infants, children, and adults with minor injuries and illnesses. Our experienced team of doctors is available to treat a variety of conditions when your primary care provider is unavailable, during after-hours, or when your health concern is not severe enough to require emergency services. We offer a convenient and efficient alternative for patients seeking prompt medical attention in a comfortable, accessible setting. Whether it's a minor injury, illness, or a non-emergency medical need, Duke Urgent Care Knightdale ensures quality care without the long wait of an emergency room visit.

Duke Urgent Care Knightdale is located at 162 Legacy Oaks Dr Suite 102, Knightdale, NC 27545 and is open 8am - 8pm Monday to Sunday.

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a Health System medical practice, they assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Administrative duties include answering telephones, greeting patients, updating and filing patient medical records, filling out insurance forms, handling correspondence, scheduling appointments, arranging for hospital admissions, arranging for laboratory services, and handling billing and bookkeeping.

Clinical duties include assisting medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examinations and procedures, assisting the physician during the examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory tests on the premises, disposing of contaminated supplies, sterilizing medical instruments, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in patient record.

Required qualifications at this level include graduation from an accredited Medical Assistant program, high school or GED graduation, certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA, and BLS required.