U.S Operations Manager

Overview Established U.S. operation that is part of a broader international manufacturing organization serving specialized industrial and technical markets. Stable, long-standing business with a strong reputation for quality, service, and technical expertise within its niche. Lean branch structure where this role serves as the senior on-site leader, partnering closely with global leadership while overseeing day-to-day business operations in the U.S. Small but experienced team environment with tenured employees across office, service, shipping, and customer support functions. Low-layered organization where leaders are expected to be hands-on, responsive, and comfortable working across multiple areas of the business. Collaborative culture that values practicality, accountability, continuity, and strong cross-functional communication. What They Offer You Opportunity to step into a highly visible leadership role with broad oversight across operations, customer support, sales, service, and administrative functions. Stable, team-oriented environment with strong employee tenure Direct exposure to international leadership and the ability to influence the day-to-day success of the U.S. business. Manageable leadership scope within a smaller organization, offering the chance to make an impact without the complexity of a heavily layered corporate structure. Competitive total rewards package, including health benefits, retirement contribution, paid time off, holidays, and bonus potential Where It Is Located On-site position in Charlotte, NC. What You Will Do Lead the day-to-day operations of the U.S. business across areas such as sales, customer support, shipping, service coordination, office administration, and select business support functions. Manage and support a small on-site team, helping drive accountability, workflow execution, and strong communication across the branch. Serve as a key liaison between the U.S. operation and international leadership, ensuring alignment on priorities, processes, and business needs. Partner with commercial and service teams to resolve customer issues, support order execution, and maintain a high level of responsiveness in the market. Oversee operational processes tied to inventory, purchasing, reporting, budgeting support, and general office/facility needs. Step in where needed to solve problems, remove roadblocks, and keep the business running efficiently in a fast-moving, hands-on environment. How You Are Qualified Proven leadership experience within a highly technical manufacturing or engineering-driven environment, with exposure to complex products, precision processes, or specialized industrial applications; an engineering background is strongly preferred Ability to lead across multiple business functions, balancing strategic oversight with hands-on execution in a smaller company setting. Strong business and technical aptitude, with the ability to understand specialized products, customer requirements, and operational workflows. Experience working in a lean organization where leaders are expected to make sound decisions, solve problems quickly, and operate with a high degree of ownership. Strong communication and interpersonal skills, with the ability to work effectively across local teams, customers, and international leadership. Comfort working with Microsoft Office and ERP/business systems, along with the judgment and detail orientation needed to manage a broad operational scope. #J-18808-Ljbffr AccruePartners