Restoration Crew Chief

Benefits:

Dental insurance

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Restoration Supervisor – Servpro of Wilson County

Lead. Restore. Make a Real Impact.

When disaster strikes, Servpro of Wilson County is the team our community trusts. As a Restoration Supervisor, you’re not just managing jobs — you’re leading the charge, inspiring your crew, and turning chaos into calm.

This is your chance to step into a role where your leadership, grit, and expertise truly matter.

If you want a career with purpose, momentum, and the opportunity to grow into a powerhouse leader, this is where you belong.

What You’ll Do

Lead Projects That Matter

Take ownership of restoration and mitigation jobs from the moment you arrive on-site to the final walkthrough.

Build smart, effective restoration plans that get homes and businesses back on their feet quickly.

Keep every project running smoothly, safely, and aligned with SERVPRO® standards.

Lead and Inspire Your Crew

Train, coach, and motivate technicians to deliver exceptional results.

Set the tone for professionalism, teamwork, and safety.

Build a culture where people feel supported, challenged, and proud of their work.

Be the Face of SERVPRO®

Serve as the primary contact for clients, insurance representatives, and internal teams.

Communicate clearly, confidently, and compassionately — especially when customers are stressed.

Represent Servpro of Wilson County with integrity and professionalism.

Get Hands-On in the Field

Assist with water extraction, structural drying, fire and smoke cleanup, mold remediation, and more.

Ensure vehicles, tools, and equipment are clean, stocked, and ready for deployment.

Document with Precision

Capture moisture readings, equipment logs, photos, and job notes accurately.

Keep documentation organized and compliant with SERVPRO®, insurance, and regulatory requirements.

Respond When It Counts

Participate in the rotating on-call schedule.

Lead crews during after-hours emergencies and high-priority events.

What You Bring

High school diploma or GED

Valid driver’s license with a clean driving record

Ability to pass a background check

Current IICRC certifications (WRT, ASD, FSRT, AMRT)

At least 1 year of restoration or mitigation experience preferred

Leadership or supervisory experience is a strong advantage

Strong communication, organization, and problem-solving skills

A steady, confident presence in fast-moving situations

A passion for helping people rebuild their lives

Physical & Environmental Expectations

Ability to lift up to 50 pounds

Comfortable working in varied environments: confined spaces, heights, moisture, chemicals, strong odors, and loud conditions

Respirator use may be required

Schedule

Full-time: Monday–Friday, 7:45 a.m.–5:00 p.m.

Overtime, evenings, and weekends as needed — emergencies don’t wait

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.