Field Service Engineer I
$75k - $83kFull-time
Asahi Kasei Plastics North America, Inc.
The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment. We are currently seeking applications to fill the following job opening at Asahi Kasei Bioprocess where we sell Planova® virus removal filters and develops and manufactures related bioprocess equipment. Company:
Asahi Kasei Bioprocess America, Inc. Job Description: Asahi Kasei Bioprocess America, Inc. (AKBA) provides pharmaceutical and biopharmaceutical manufacturers with a comprehensive suite of tools to maximize safety and improve yields of biotherapeutics during research, clinical and commercial-scale production. Planova ™ virus-removal filters anchor a diverse product portfolio defined by quality, consistency and scalability. Additional areas of expertise include liquid chromatography, inline buffer dilution and oligonucleotide synthesis. We are a growing team (150+) of professionals excited about what we do and our ability to impact healthcare delivery systems worldwide. We offer a "big company" benefits package and a "small company" culture and work environment. Every employee at Asahi Kasei Bioprocess America can impact our future. As an Asahi Kasei Bioprocess America employee, you will enjoy:
Asahi Kasei Bioprocess America, Inc. Job Description: Asahi Kasei Bioprocess America, Inc. (AKBA) provides pharmaceutical and biopharmaceutical manufacturers with a comprehensive suite of tools to maximize safety and improve yields of biotherapeutics during research, clinical and commercial-scale production. Planova ™ virus-removal filters anchor a diverse product portfolio defined by quality, consistency and scalability. Additional areas of expertise include liquid chromatography, inline buffer dilution and oligonucleotide synthesis. We are a growing team (150+) of professionals excited about what we do and our ability to impact healthcare delivery systems worldwide. We offer a "big company" benefits package and a "small company" culture and work environment. Every employee at Asahi Kasei Bioprocess America can impact our future. As an Asahi Kasei Bioprocess America employee, you will enjoy:
- Strong company culture
- Competitive Compensation with Bonuses
- Great health benefits with the company paying over 80% of insurance premiums
- Wellness Program
- Paid Time Off
- Strong company match to 401(k) contributions
- Tuition reimbursement program
- Giving Program
- Paid Parental Leave
- Communicate with customers, by phone, via e-mail, and in person regarding service visits: planning, scheduling, scope, expected duration, shipment of parts and/or tools, and expected resources the customer may need to supply.
- PM parts tracking in coordination with OFT
- Perform mechanical, electrical, and software routine maintenance and repairs safely at a customer's site with no direct supervision, and while positively representing AKB.
- Observe, diagnose, and repair a broad range of mechanical, electrical, or controls-related issues with automation assistance.
- Independently diagnose problems, research solutions, and leverage a wide array of resources such as product/instrument user manuals, testing with service utilities, contacting a component manufacturer directly, personal professional networks & and experience, etc.
- Perform equipment Site Acceptance Testing, start-up, and training of new products and perform end-user re-training as necessary, independently or in assistance alongside a Project Engineer.
- Maintain service support database including service history files for customers and AKB.
- Follow-up on routine support with visit report and ensure closure of any open action items for both internal and customer items.
- Maintain Field Service assets and ensure consistent calibration status.
- Facilitate tracking and renewing of service contracts
- Serve as first point of contact for an emergency product failure in the field - calm the customer, clarify the problem, collect relevant historical perspective, identify root causes and propose solutions. Take corrective action required to minimize customer downtime.
- In cases when remote support is unable to resolve an issue, be available to travel on short notice to a customer's site to remedy the problem.
- Serve as the first point of contact for customer complaints and problem resolution by documenting the customer's concern; attempting remote diagnosis based on experience, context, technical knowledge, and customer feedback; and developing and communicating a corrective action plan, ensuring delivery on all commitments
- Schedule customer visits for maintenance and repairs, arrange travel, parts shipments, and customs clearance, and ensure alignment of expectations.
- Maintain a strong working relationship with Sales, promoting renewal of service contracts and helping educate the customer on maintenance best practices and available service capabilities.
- Act as an ambassador of the organization
- Adopt a 5-S and safety-first mentality throughout workspaces and responsibilities
- Promptly submit service reports and preventative maintenance datasheets to the customer
- Document corrective actions and share with Engineering, Quality, and Sales teams
- Manage customer complaints in the CRM system
- Provide input in design discussions of new equipment from a service perspective
- Participate in new equipment FATs in Glenview as available
- Additional tasks as assigned by management reporting chain
- Ability to travel and work onsite at customer facilities within Americas
- Technical or trade school degree required
- Bachelor's Degree in life science field preferred
- 1+ years' working with process equipment (preferably in pharmaceutical industry)
- Exceptional ability to troubleshoot mechanical, electrical, and automation issues
- Familiarity with pumps, valves, instrumentation (flow meters, pressure transmitters, conductivity sensors, pH measurement, UV optical absorbance spectroscopy), fittings, and analytical measurement tools
- Familiarity with Quality Management Systems (ISO 9001:2015 preferred) and current Good Manufacturing Practices
- Awareness of personal strengths, weaknesses, and impact of decisions on wider team, department, and company
- Eagerness to learn new technical information, new processes, and new skills
- Willingness to assist outside of everyday responsibilities when required
- Demonstration of these qualities: energetic, positive, strong interpersonal communicator, detail-oriented, ethics-minded, problem-solver, adaptable, team-oriented, customer-focused, and self-motivated
- Travel to visit domestic and international customer sites for maintenance, verification, training, ad-hoc service, emergency service, equipment installations, or other activities as required (50-70% of working days)
- Occasional exposure to pressurized liquids, live electrical circuits, and/or chemical solutions requiring proper personal protective equipment (provided)
- Ability to lift 50 lbs. unassisted
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Field Service Engineer I in Glenview, IL vacancy
$75k - $83k
...Tuition reimbursement program Giving Program Paid Parental Leave Position Summary: We are currently looking for a Field Service Engineer I to join our team at AKBA! The individual in this role will execute scheduled preventive maintenance and customer support...SuggestedFull timeRemote workWorldwideGlenview, IL3 days ago$65k - $85k
...Job Description Job Description Title : Field Service Engineer Location : Vernon Hills Hire Type: Direct Hire Salary : $65k- $85k/yr. Travel Requirements: Up to 75% travel throughout the assigned territory and nationwide. Benefits : Insurance...SuggestedRemote workSterling Engineering Inc.
Vernon Hills, IL11 days ago$85k - $125k
...Job Description Job Description Field Service Engineer – Industrial Power Systems Company: Weichai America Corp Location: Illinois or Wisconsin (preferred) Employment Type: Full-Time Reports To: Head of Customer Support – North America Salary: $8...SuggestedFull timeWorldwideWeichai America Corp.
Rolling Meadows, IL13 days ago$70k - $90k
...Job Description Job Description Field Service Engineer – Custom Equipment Location: Elk Grove Village, IL Compensation: $70,000–$90,000 base salary depending on experience Travel: Domestic travel approximately 70%, typically 2–4 days per week with weekends...SuggestedWork at officeWeekend work2 days per weekJSK Recruiting, Inc
Elk Grove Village, IL13 days ago- ...HVAC Sales Company Application Engineer Position Are you currently working towards an Engineering degree? Do you think you might... ...Application Engineering, Sales Administration, Office, Warehouse and Field Service) where needed Record or update sales-related details in...SuggestedSummer internshipWork at office
Bornquist Inc.
Northbrook, IL3 days ago - ...Job Description Job Description Surface Mount Technology Machines- SMT The Field Service Engineer is responsible for the installation, maintenance, troubleshooting, and process optimization of Fuji Surface Mount Technology (SMT) automation equipment. This role...Remote workNight shift
Swift Placement & Consulting
Vernon Hills, IL16 days ago $29 per hour
...Job Description Job Description The Field Service Engineer provides expert installation, troubleshooting, repair, and maintenance support to ensure reliable machine performance and high customer satisfaction. Looking for candidates with experience installing and...Temporary workRemote workNight shiftJTEKT MACHINERY AMERICAS CORPORATION
Arlington Heights, IL12 days ago- ...robotics company is expanding its U.S. engineering presence and looking to bring on an Engineer... ...and collaborative robot systems in the field. This role sits at the intersection of... ...improvement opportunities to HQ Maintain service history and documentation Support...
- ...Benefits: ~401(k) ~ Dental insurance ~ Health insurance ~ Paid time off ~ Vision insurance We are looking to add to our service team an experience technician. We are looking for an individual with strong diagnostic skills . Diagnose complex mechanical and...Local areaFlexible hours
Ardmore Fresh Air Inc
Niles, IL6 days ago - ...Job Description Job Description At King Heating Cooling and Plumbing , we’re known for our outstanding customer service. Since 1968, people throughout Chicago and Northwest Indiana have counted on King for quality services and fast repairs. We’re proud to be one of...Work at officeWork from homeWeekend work
King Heating Cooling and Plumbing
Morton Grove, IL13 days ago $28 - $40 per hour
...Field Service Technician Join our dynamic team as a Field Service Technician in the industrial laundry sector, where innovation meets expertise! At our company, we specialize in cutting-edge automated batch washer systems and advanced finishing equipment which utilizes...Hourly payWork at officeLocal areaImmediate startWork from homeEquipment International
Morton Grove, IL2 days ago$43 - $48 per hour
...Residential Service Plumber AA Service Co. Earn $43–$48/hour doing what you do best. You're a skilled plumber. We're looking for someone who takes pride in quality work, enjoys helping homeowners, and wants to work for a company that values its team. If you...Full timeAA Service Company Heating and Cooling
Northbrook, IL2 days ago$105k - $125k
...work collaboratively with a team of other engineers and scientists to solve complex problems... ...testing, inspection and certification services, together with software products and advisory... ...ahead of changing technologies in the field by reading journals and scientific...Full timeWork experience placement$85k - $120k
...Values of Accountability, Creativity, Teamwork, and Service. We are looking for a Water Quality Engineer who wants to make a measurable impact for clients by... ...water testing data, operating conditions, trends, and field observations to evaluate program performance....Work at officeHOH Water Technology
Palatine, IL27 days ago$91.9k - $122.5k
...delivers testing, inspection and certification services, together with software products and... ...world.Bachelor's degree in Electrical Engineering required.3-5 years of experience in... ...work of assigned staff.May train office, field, and/or laboratory staff and entry-level...Full timeWork at office3 days per week$155k - $160k
.... UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that... ...innovative solutions and help build a safer world.Bachelor's degree in Engineering, Business, or similar.8+ years of Testing, Inspection, and...Full timeWork at officeFlexible hours3 days per week$104k - $130k
UL Solutions is seeking an Electrical Engineer with experience in Revit and building systems to join the Design & Construction team within the Facilities Department.This role is ideal for an engineer with a background in A/E design consulting and experience in electrical...Full timeWork at office3 days per week$101.55k - $169.25k
Are you a Licensed Structural Engineer (PE or SE) with a problem-solving mindset, entrepreneurial spirit, and established expertise in the AEC consulting industry? We want to connect with you!This is a General Application intended as a landing spot for Experienced Structural...Full timeWorldwide- Job Description Job Description Position Overview: We are seeking a hands-on bilingual English Spanish Maintenance Technician to support the day-to-day maintenance of our facility, equipment, and production operations in Northbrook. This role is responsible...Temporary workFor contractors
Labor Solutions, LLC
Northbrook, IL6 days ago $101k - $152k
Job SummaryThe Senior Design Engineer researches, designs, develops, and supports complex medical devices with a focus on electrical and... ...Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click...Minimum wageFull timeLocal areaWorldwide$60k - $75k
...is designed to prepare technically skilled individuals for the field. Success in training requires a basic foundation in electrical... ...like food and beverage. Partner with automation and controls engineers to test, troubleshoot, and validate their systems on-site. Provide...Daily paidTemporary workWork at officeLocal areaRelocation packageLong distanceFlexible hoursWeekend workProAutomated Inc.
Arlington Heights, IL2 days ago$50k - $65k
...process. Full Time Technical Northbrook, IL, US 30+ days ago Requisition ID: 1455 Salary Range: $50,000.00 To $65,000.00 Annually Service Technician is responsible for supporting the maintenance, inspection, and minor repair of vehicles in a fast-paced automotive...Full timeLocal area$26.5 - $39.75 per hour
Wiss, Janney, Elstner Associates, Inc. (WJE) is seeking an exceptional Field and Lab Technician to join our bridge engineering team, located at WJE's global headquarters in Northbrook, Illinois or WJE's branch office in Portland, Oregon. At WJE, we spend almost as much...Hourly payFor contractorsWork experience placementImmediate start- Yellowstone Landscape in Northbrook, Illinois, is seeking dedicated Landscape Laborers for its Tree Care division. Responsibilities include assisting with tree trimming, cleaning up debris, and maintaining equipment. Candidates must have legal authorization to work in the...Hourly pay
$45.9 - $48.9 per hour
...Job Opportunity at Fields BMW of Northfield Fields BMW of Northfield is seeking high... ...our efforts to provide premium customer service experience and create life-long relationships... ...vehicle automotive systems including engine, transmission, electrical steering, suspension...Temporary work- Join UL Solutions' AHL Controls Engineering team and help evaluate the safety and reliability of electrical and electronic control systems... .... UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that...Full timeInternship
- ...you have undoubtedly experienced the benefits that our products, services, and employees have had on the performance and safety of many... ...are required.DescriptionThe Global Infrastructure and Systems Engineer is responsible for the design, stability, security, and recoverability...Local area
$113.2k
...locations*Summary: We are looking for an experienced and driven System Engineer to join our Aerospace Electronics team. In this role, you will... ...have: Staff: Bachelor’s degree in sciences (BS) in relevant field AND 10+ years’ experienceWorking knowledge of Aviation...Permanent employmentFull timeTemporary workLocal areaFlexible hours$142k
...Assistance / Military Leave Position Purpose: The Manager, IT Engineering partners with stakeholders define, lead, and drive the integration... ...ensure high availability and reliability of engineering IT services.Provide oversight in the deployment, integration, and...Permanent employmentFull timeContract workTemporary workLocal areaImmediate startFlexible hours- ...professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC... ...A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable...Hourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Niles, IL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Field Service Engineer I. Be the first to apply!
