Program Manager

Company Description

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Overview

A Program Manager at Razorfish is equal parts planner, problem solver, strategic thinker, client relationship builder, and team leader. You'll be leading local teams and clients to deliver digital solutions. You watch timelines and budgets. You're fanatical about quality. And, you know how to consider client drivers when thinking about tradeoffs between time, scope, quality and risk. You are key to building a positive team environment. You are great at building relationships and driving team collaboration. You care deeply about individual development and high-performance standards. You're comfortable leading teams. You are the primary point of contact for the client on a day-to-day basis and have a deep understanding of project management tools and methodologies.


Responsibilities

• Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects
• Collaborates with project leads and third-party creative to manage media creative asset process
• Manage and identify CRM campaigns related risks, assumptions, issues and dependencies
• Creation of project deliverables
• Develop and maintains project tracking, dashboards and information systems.
• Scope management
• Development and tracking of integrated project plans
• Sets quality and performance standards
• Provides day-to-day project contact for the client.
• Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
• Develops relationships with and ensures the appropriate participation of key client stakeholders and client executives.
• Leverages best practices and applies lessons learned from previous projects
• Ensures a positive, collaborative work environment for the team
• Contributes to the ongoing development of the Program Management discipline and community.

Qualifications

• 3-5 years project/program management experience in successfully delivering marketing and technology solutions
• CRM experience preferred
• Experience using waterfall, agile and hybrid methodologies
• Experience with PMP tools - specific platform not required, Smartsheet or Workfront preferred
• Client management experience with primary accountability for peer-level, executive client relationships across marketing & technology departments; experience should include external client management and negotiations
• Experienced multiple full project life-cycles from Strategy development to final delivery and reporting
• Experience managing multiple projects simultaneously with third party vendors as key timing stakeholders
• Demonstrated ability to craft and define a project plan based on assumptions, requiring complex scenario planning ahead of project Kickoff

Additional Information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact View email address on click.appcast.io.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $72,390 - $104,720 Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be (9/30/2025).

Compensation Range: USD $72,390.00 - USD $95,200.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/1/2025.