Management Analyst II - Fleet Services

Posting Expires: 10/13/2026

Salary: $76,500.00

General Description and Classification Standards:

The Office of Fleet Services Management Analyst II (GE12) will serve as a Subject Matter Expert, Team Lead, and Managerial Advisor in all aspects of fleet operations for the organization. Given the department’s engagement with large datasets, this role is crucial for deriving meaningful insights from performance metrics (KPIs) and the strategic interpretation of operational data. The Analyst must be able to transform data into actionable information that supports critical decision-making and strategic planning within the organization. This position demands a blend of technical, statistical, and problem-solving skills and requires collaboration with other professionals to drive key business initiatives. Additionally, the role will function as a project leader and team lead (supervisory) as necessary, supporting senior management and key departmental initiatives.

Supervision Received:

This position receives guidance on the overall mission, short and long-term objectives, scheduling, and unusual priorities. The Analyst is expected to structure their workday to accomplish established goals independently. The role can function as an individual contributor, team lead, project lead, or supervisor, depending on the organization’s needs.

Responsibilities

Essential Duties & Responsibilities:

These are typical responsibilities for this position and should not be construed as exclusive or all-inclusive. May perform other duties as assigned.

- Operate as an individual contributor or managerial leader (potential supervisory or team lead responsibilities) to prepare final analysis reports for stakeholders, providing key business insights that enable senior leadership to make important decisions based on various facts and trends.

- Collaborate with programmers, engineers, and management to identify process improvement opportunities, propose system modifications, and develop data governance strategies.

- Analyze trends impacting the organization and engage as a resource or leader for key projects and initiatives.

- Prepare meaningful reports for senior management, identifying trends, patterns, and predictions through data analysis, which may require oversight of a team.

- Engage with critical databases and data systems, reorganizing data into a readable format, and perform analysis to assess data quality and meaning. Filter data by reviewing reports and performance indicators to identify and correct coding issues.

- Utilize statistical tools to identify, analyze, and interpret patterns and trends in complex data sets, aiding in diagnosis and prediction.

- Assign numerical value to essential business functions to assess and compare business performance over periods.

- Use automated tools to extract operational data from primary and secondary sources, removing corrupted data and fixing coding errors and related problems.

- Manage the vendor dashboard, overseeing team activities related to scheduling, monitoring, and maintaining fleet operations.

- Provide encouragement, guidance, and managerial direction to assigned workgroups or project teams as needed.

Decision Making:

Follows standardized procedures and written instructions to accomplish assigned tasks. Applies organizational policies and recommends strategy or policy changes.

Leadership Provided:

This role can function as a key individual contributor, team lead, or supervisor of a workgroup. Additionally, this role may occasionally act as a group coordinator in the absence of the Manager or Director.

Qualifications

Requirements (Knowledge, Skills & Abilities):

- Excellent team-working skills with leadership capabilities and good verbal and written communication skills.

- Proven experience in data analysis, project resource engagement, and cross-functional team collaboration.

- Ability to organize and manage time effectively, demonstrating accountability and dependability.

- Ability to safeguard sensitive and/or confidential information.

- Self-starter and self-motivated with the ability to work independently and lead others as needed.

- Active listening and critical thinking skills with effective judgment and decision-making abilities.

- Strong problem-solving skills with accuracy and attention to detail.

- Proficiency in queries, report writing, and presentations. Strong mathematical skills for collecting, measuring, organizing, and analyzing data.

- Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python.

- Technical proficiency in database design development, data models, data mining techniques, and segmentation.

- Experience with data reporting packages and statistical tools. Proficiency in using data processing platforms.

- Knowledge of data visualization software such as PowerBI, Tableau, and Qlik. Ability to create and apply accurate algorithms to datasets for solutions.

- Experience working with telematics systems and developing dashboards for fleet management.

Minimum Qualifications – Education and Experience:

- Bachelor’s degree in a relevant field. (Can substitute degree for 6 years of experience.)

- Minimum of 4 years of relevant experience

- Advanced skills in Microsoft Office Suite (O365).

Nice to Have – Noted as a Plus:

- Advanced degree (MA, MS, MBA, MPA, etc.).

- Extensive knowledge of Microsoft Office Suite (O365).

- Expertise in programming languages, statistical packages, and business objects.

Licensures and Certifications Preferred but Not Required:

- Six Sigma Yellow, Green, or Black Belt (LSSGB).

- Project Management Professional (PMP).

Essential Capabilities and Work Environment:

This position is considered essential and may occasionally require the incumbent to work outside of normal operating hours, including evenings, weekends, and holidays, as well as during inclement weather or times when the city would otherwise be closed.