IT System Administrator

Under the direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) is responsible for specialized advanced support for the Department's Computer Aided Dispatch (CAD), Mobile Digital Computer (MDC), and desktop infrastructure. The ITS I will identify, manage, and propose technical solutions, tasks, and Information Technology (IT) resources. The ITS I performs a wide

variety of tasks requiring regular innovative problem-solving within broadly stated and non-specific guidelines. Performs effectively in a fast-paced environment with constantly changing priorities for the Department.


You will find additional information about the job in the Duty Statement .

Working Conditions
Office environment, Monday through Friday 0800-1700 hours. The incumbent must be able to give presentations, participate at meetings, and interact with others. Some travel may be required for projects, training and conferences. Must maintain consistent and predictable attendance.


Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-521435


Position #(s):
388-048-1402-002

Working Title:
IT System Administrator


Classification:
INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A
$7,163.00 - $9,599.00 B
$7,864.00 - $10,537.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
1


Work Location:
Sacramento County


Telework:
In Office


Job Type:
Permanent, Full Time


Department Information
California Highway Patrol
Communications Infrastructure and Support Section
601 N. 7th Street
Sacramento, CA 95811


The mission of the California Highway Patrol (CHP) is to provide the highest level of Safety , Service , and Security. The CHP offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges , and opportunities, the CHP invites you to apply to become a part of our prof es sional organization . We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities , and we invite you to look into the California Highway Patrol for your future .


Department Website:


Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

• Possession of Minimum Qualifications will be verified before appointment. To satisfy the minimum qualification requirement with education, you must include your unofficial transcript(s)/diploma for initial review. Original diplomas or official, sealed transcripts will be required before the start date. Applicants with foreign transcript(s)/degree(s) must provide a third-party transcript/degree credential evaluation that indicates the number of units to which the foreign coursework is equivalent.

The Statement of Qualifications (SOQ) serves as documentation of each applicant's ability to present information clearly and concisely in writing. Responses should include a header with your name, titled Statement of Qualifications. Each question must be numbered and addressed in the same order as the questions below. Th e SOQ must be typed , no more than two pages in length , and 12 -point Arial font. Resumes will not be considered as a substitute for SOQ.

1. Describe your knowledge, skills, and abilities in troubleshooting complex IT technical issues within a specialized IT ecosystem. Please include an example of a complex technical issue that you experienced and how you resolved the issue.
2. Describe your experience administering and supporting an enterprise domain environment.
3. Describe your experience managing endpoints with Microsoft endpoint management tools.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/2/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


California Highway Patrol
052/Selection Standards and Examinations
Attn: Jessica Pitman
P.O. Box 942898


Sacramento , CA 94298-0001


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


California Highway Patrol
052/Selection Standards and Examinations
Classification and Hiring
601 North 7th Street


Sacramento , CA 95811


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Criminal Record Supplemental Questionnaire
• Statement of Qualifications -
  A Statement of Qualifications (SOQ) is REQUIRED and MUST be submitted with your application to be considered for this position. Applications received without the SOQ will not be considered. Resumes in lieu of the SOQ will not be considered. Refer to the Special Requirement Section of this job posting for the SOQ questions.
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Highly motivated, team oriented professional with a strong history of successful customer service. Excellent verbal and written communication skills including the ability to create documentation/desk procedures and tracking spreadsheets. Ability to act as a subject matter expert and facilitate the transfer of knowledge to other professionals. Ability to exercise good judgment, solve critical and complex problems, and manage multiple competing priorities. Knowledge/experience working with SQL, CAD, law enforcement, Dept. of Justice, CLETS, and/or Criminal Justice Information Services.



Benefits
Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River.

Benefit information can be found on the CalHR website and the CalPERS website.



Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website:
Human Resources Contact:
Jessica Pitman
View phone number on click.appcast.io


Hiring Unit Contact:
David Gonzalez
View phone number on click.appcast.io


Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Equal Opportunity & Access Section
View phone number on click.appcast.io
View email address on click.appcast.io
California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Additional Application Submission Requirements
Interested individuals shall submit a Criminal Record Supplemental Questionnaire and a Statement of Qualifications with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-521435) and/or position number 388-048-1402-002 on the application.


It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered.


Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position.


Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time.


Other


Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination.

Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position's assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction.


Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.