Business System Analyst

Business Systems Analyst

Location: Cleveland, OH (Fully On-Site)

Employment Type: Contract-to-Hire

Pay Rate: 30-35/hr

Job Summary

Brooksource is seeking a Business Systems Analyst to support a growing enterprise technology team in Cleveland, OH. This individual will primarily support a business-critical application, working closely with business stakeholders, product owners, developers, and QA teams to document requirements, translate business needs into technical solutions, and support application testing and enhancements.

The ideal candidate will have a strong background in business analysis, technical documentation, and software testing, with the ability to manage multiple priorities in a fast-paced, collaborative environment.

Responsibilities

• Gather, analyze, and document business and functional requirements using Jira, Confluence, and Excel.
• Partner with business stakeholders and technical teams to translate complex business needs into clear, actionable requirements and user stories.
• Support product ownership activities, including creating and managing Jira tickets, defining acceptance criteria, and tracking feature development.
• Develop and maintain detailed documentation for application features, workflows, processes, and system enhancements.
• Participate in all phases of application testing, including functional testing, regression testing, stress testing, and User Acceptance Testing (UAT).
• Create and execute test plans and test cases, identify defects, and collaborate with development teams to troubleshoot and resolve issues.
• Support ongoing enhancements and new feature development within the PaintIQ application.
• Collaborate with cross-functional teams to manage application dependencies and ensure alignment between business requirements and technical deliverables.
• Utilize Excel and other tools to organize, analyze, and maintain project documentation and data.

Required Qualifications

• 3+ years of experience as a Business Systems Analyst, Business Analyst, or similar role supporting IT applications or software development projects.
• Strong experience with Jira and Confluence for requirements documentation, user story creation, and project tracking.
• Hands-on experience with software testing, including QA, UAT, defect tracking, and test case execution.
• Experience gathering business requirements and translating them into functional specifications for technical teams.
• Proficiency in Microsoft Excel for documentation, data organization, and reporting.
• Understanding of the Software Development Life Cycle (SDLC) and Agile methodologies.
• Strong communication skills with the ability to work directly with both business and technical stakeholders.
• Excellent organizational skills and attention to detail.

Preferred Qualifications

• Experience supporting product ownership activities, including backlog management and user story development.
• Experience independently developing test plans and test cases.
• Familiarity with data analysis, data validation, or application integrations.
• Experience supporting enterprise applications or order management systems.
• Exposure to Microsoft Copilot, AI-powered productivity tools, or other AI technologies.

About Brooksource

Brooksource is a trusted technology and engineering solutions partner, providing innovative talent solutions to organizations across the country. As part of the Eight Eleven Group family of companies, Brooksource is committed to connecting talented professionals with meaningful career opportunities while fostering long-term relationships and professional growth.

Brooksource is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.