Member Relations Manager
Massachusetts Institute of Technology
MEMBER RELATIONS MANAGER , Media Lab - External Relations Team, to serve as the primary relationship manager for a portfolio of Unit consortia members (external companies) and handle a diverse set of duties on the External Relations team. Will act as the primary liaison to member organizations and their senior leadership (CEOs, CTOs), ensuring demonstration of membership value and driving contract renewals through proactive engagement; maintain deep knowledge of faculty and student research to strategically match the Lab’s capabilities with member needs; assess organizational fit and recommend high-value collaboration opportunities; plan and execute member visits, workshops, and demonstrations; co-organize bi-annual multi-day events and design virtual engagement programs to maximize interaction between member companies and the Lab; monitor membership health through continuous tracking of interactions, collaborations, and satisfaction metrics; and analyze contract progress and provide strategic recommendations to optimize relationships. #J-18808-Ljbffr Massachusetts Institute of Technology
Vacancy posted 1 day ago
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