General Manager

Overview

Pearl Pools is the expert in plaster, tile, and coping for builders and general contractors nationwide. Our purpose is to inspire and create happier and healthier moments. Pearl Pools is seeking a General Manager to lead the operation for our Charleston, SC office. The role focuses on plastering, renovations, and all pool construction services offered to our commercial and residential clientele. The GM will steer the comprehensive business operations of the local business unit, integrating corporate strategies into local operations and driving sales growth, technology adoption, and alignment with company directives. Reporting to the Chief Operating Officer, the GM is a key interface with the Executive Team and plays a vital role in budget management, revenue growth, and the development of our teams.

Responsibilities

• Strategic Execution: Implement and enforce directives from the Executive Team, driving operational excellence.
• Operational Oversight: Proactively recommend and execute operational enhancements, maintaining alignment with corporate objectives. Oversee day-to-day operations and establish market-specific policies to ensure operational excellence.
• Business Growth: Drive sales innovations, strategic development, and profitability in line with company goals. Oversee all sales and revenue growth, including bids and contract proposals.
• Team Management: Lead management teams and field teams, including project managers, warehouse & administrative staff, field crews, and subcontractors, to surpass performance, efficiency, and sales targets, fostering a culture of excellence.
• Customer Experience: Supervise the delivery of exceptional customer service, reflecting the company\'s premium standards.
• Safety and Compliance: Champion a safety-first approach in all operational aspects.
• Financial Stewardship: Manage full P&L responsibilities, ensuring robust financial health and reporting to executive leadership.
• Market Analysis: Stay abreast of market trends, competitor activities, and potential growth opportunities.

Qualifications

• Strong preference for candidates with experience in the pool construction or renovation industry, with experience leading sales and field teams.
• Demonstrated ability in both qualitative and quantitative analysis and decision-making.
• Proficient in budgeting, setting sales targets, and P&L management.
• Skilled in guiding teams through transitions and changes.
• Consistent record of meeting and surpassing goals.
• Expertise in hiring, training, and coaching teams to deliver top-tier brand experiences.
• Ability to build a strong team and foster a culture of excellence.
• Solid background in sales; CRM and Salesforce experience advantageous.
• Valid US Driver\u2019s License and a clean driving record.
• Current CDL Class A or B license, or willingness to obtain the license.
• Preference for bilingual candidates in Spanish.
• Ability to travel regionally and nationally.

Benefits

• Paid Time Off including vacation days, sick days, floating holidays, and company holidays
• Comprehensive health benefits package including medical, vision and dental coverage
• Employee Assistance Program
• Ancillary benefits including short-term and long-term disability, life insurance, critical illness, and accident insurance
• 401(k) benefits with company match and access to financial wellness resources

Compensation

Salary: $65,000.00-$80,000.00 per year

Location

This position is based at our corporate office in North Charleston, SC. Travel to client locations across the region will be required.

Notes

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. The Amenity Collective is an equal opportunity employer. All information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Seniority level

• Director

Employment type

• Full-time

Job function

• Project Management, General Business, and Sales

Industries

• Construction

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