Business Services Representative II

Business Services Representative IIAt St Vincent Regional Hospital, we believe exceptional care starts with exceptional people—on the front lines and behind the scenes. As a Business Services Representative II, you'll play a vital role in supporting patients and families through the financial aspects of their healthcare journey. If you're a detail-oriented professional with a heart for service and a knack for problem-solving, we'd love to meet you.Schedule - Monday - Friday 8 am - 5 pmThis is a hybrid position to local Montana applicants onlyResponsibilities include:Post charges to patient accounts, prepare, verify, and send electronic and paper claims to third party payers, research incomplete, incorrect, or outstanding claims and submit claims with knowledge of all insurance plans and contractual arrangements affecting paymentsInvestigate and resolve claims submission problems with third party payers and reviews new and existing third party claims processing informationPost payments and adjustments to patient accounts, verify and balance cash and receipts and prepare regular deposits and process refunds to payers or patientsIdentify accounts with unpaid third party balances over set number of days and perform regular calls to payers according to protocolsHandle all incoming correspondence from third party payers- Document all communication with third party payers in practice management system.Minimum Qualifications:High School Diploma or equivalent and a minimum of three (3) years of business office experience in a healthcare setting including billing and claims processing, insurance and CPT and ICD-9 coding or Certificate of Applied Science from a one-year Medical Coding and Insurance Billing Program, requiredExperience in understanding and usage of computers, including preferably knowledge of IDX or other billing/collections software, as well as the ability to learn applications relevant to the position, requiredPreferred Qualifications:Strong background in medical insurance and billingExperience with Critical Access Health and or Rural Health BillingPhysical Requirements:Interact with others by effectively communicating, both orally and in writing.Operate computers and other office equipment requiring the ability to move fingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.May require lifting and transporting objects and office supplies, bending, kneeling and reaching.Location: Intermountain Health St Vincent Regional HospitalWork City: BillingsWork State: MontanaScheduled Weekly Hours: 40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.$18.39 - $24.99We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.