Human Services Administrator 1

Organization Department of Children and Youth Work Location Children&Youth N. High Complex 246 North High Street Columbus 43215 Primary Location United States of America - OHIO - Franklin County - Columbus Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit Department of Children and Youth | Ohio.gov. Location Requirements DCY’s core hours of operation are Mon‑Fri from 8:00 am to 5:00 pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7:00 am and as late as 9:00 am, based on supervisory approval. This position performs work on-site daily at DCY’s office space. Job Description In this role, you’ll manage some of Ohio’s most important child‑serving technology systems, such as the Ohio Child Licensing and Quality System (OCLQS), Ohio Benefits (OB), and the Time, Attendance, and Payment (TAP) system. You will lead projects from start to finish, coordinating everything from planning and requirements gathering to testing and implementation. Responsibilities You’ll stay in close contact with system users and partners, including county agencies, state partners (such as DAS and Medicaid), vendors, and internal staff. A big part of the job is making sure these partners’ needs are understood and reflected in system changes. You’ll review policies, laws, and regulations to ensure the systems support accurate, compliant operations for end users. You’ll identify project requirements, set timelines, manage risks, and ensure quality standards are met. You’ll work closely with IT teams and vendors to guide development, testing, enhancements, fixes, and ongoing system maintenance. You’ll brief leadership—including the CBSO, CIO, and executive team—on project plans and progress. Stakeholder engagement is constant in this role. You may lead or participate in user groups, committees, or other public forums. You’ll often explain new features, educate users, and help county agencies and staff understand how changes impact their work. You’ll also help coordinate transitions between multiple systems to make sure they work together seamlessly. You will also collaborate with partners such as the Attorney General’s Office, the Department of Education and Workforce, and the Ohio Child Care Resource and Referral Agency as you help connect systems like OCLQS, TAP, the Ohio Professional Registry, and self‑service portals. Other parts of the job include attending meetings, traveling occasionally for trainings or presentations, preparing reports or documentation, and maintaining project records. Pay Information Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost‑of‑living increases awarded annually. Additional longevity supplements begin after 5 years. Step 1: $44.38 hourly / $92,310 annually Step 2: $46.88 hourly / $97,510 annually Step 3: $49.52 hourly / $103,002 annually Step 4: $52.24 hourly / $108,659 annually Step 5: $55.15 hourly / $114,712 annually Step 6: $58.16 hourly / $120,973 annually Step 7: $60.55 hourly / $125,944 annually Step 8: $63.41 hourly / $131,893 annually Background Check Information The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration; an individual assessment will be made before exclusion. Benefits Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Qualifications Minimum qualifications include: 72 months of experience in researching, developing, or implementing policies related to human services, social services, health services, public policy, or a comparable field; 12 months of experience managing delivery of a human services program in a governmental, community, or private human support services agency; 12 months of experience in supervisory and/or managerial principles and techniques. Or completion of an undergraduate core program in social or behavioral science with 48 months of experience in policies, program management, and supervisory principles. Or completion of a graduate core program in social or behavioral science with 36 months of experience in policies, program management, and supervisory principles. Or equivalent of the minimum class qualifications noted above. Job Skills Human Services. Additional Information The Ohio Department of Children and Youth does not provide employment‑based visa sponsorship. Travel required as needed. Must provide own transportation or have a valid driver’s license if operating a state vehicle. Ohio is a Disability Inclusion State and strives to be a model employer for individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39). #J-18808-Ljbffr State of Ohio