Deduction Specialist

Deduction Specialist

DeLallo is seeking candidates for a Deduction Specialist position. This position will provide support to our Sales Department performing responsibilities such as reviewing and reconciling customer deductions taken from payment for various programs, validating that the deduction is taken in accordance with agreed upon terms and that the amount taken is accurate.

Schedule:

• Monday - Friday: 8:00 AM - 5:00 PM: 100% on-site

Responsibilities:

• Review all customer deductions in assigned portfolio and determine if deduction is legitimate or should be contested
• Ensure invalid deductions are paid back
• Ensure valid deductions are credited accurately
• Obtain backup for customer deductions via vendor portal or other means
• Work with Accounts Receivable to identify deductions and to assist with proper deduction posting
• Work closely with Sales Team, including National/Local Sales Reps, Internal Sales Support staff and V.P. of Sales
• Supply deduction management support to Sales Team
• Communicate with other departments including Transportation, Accounts Payable and General Accounting
• Conduct account research and analysis
• Interaction with customers to resolve outstanding issues
• Utilize company software program

Job Requirements:

• High School Diploma or equivalent; Bachelor degree in Business/Accounting is a plus
• 1-3 years previous business/accounting experience is a plus
• Demonstrate a high degree of customer service orientation and negotiation skills
• High proficiency in Microsoft Office applications: Excel, Word; demonstrate the ability to operate accounting and spreadsheet programs
• Demonstrate strong analytical, problem solving, and decision-making skills
• Demonstrate high attention to detail with the ability to multi-task and follow-through, as well as confidentiality
• Possess a strong sense of urgency and ability to meet deadlines and work well under pressure in a fast-paced, ever-changing work environment
• Demonstrate clear, easy to understand, and professional written and oral communication skills
• Protect organization's values by keeping information confidential
• Willingness to update job knowledge by participating in educational opportunities

Founded in 1950, the George DeLallo Company is a family-owned manufacturer and distributor of specialty Italian and Mediterranean foods. As pioneers and leaders of the industry, we have expanded from our beginnings in Jeannette, PA, as a roadside Italian marketplace to multiple locations. Our corporate office and distribution center is in Mount Pleasant, PA, where we lead our national sales teams and operate our fleet to service customers. We operate three olive and antipasto production facilities in Mount Pleasant, Penn, PA, and Oroville, CA. In addition, we own and operate our very own olive orchard in Oroville, CA, as well as an industrial bakery in Bridgeville, PA.