In Room Dining Server

In Room Dining Server

The In Room Dining Server/Order Taker is responsible for receiving orders, preparing orders, and delivering items to guestrooms in an attentive, courteous, and efficient manner.

Essential Functions

• Must adhere to the company's Service culture 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Comply with Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Prepare station in anticipation of the day's business. Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished.
• Check VIP list and communicate orders to the kitchen and the next room service shift.
• Set trays and tables according to established standards.
• Deliver orders according to established standards.
• Retrieve trays on a timely basis.
• Must maintain delivery cart clean and presentable.
• Prepare and deliver amenities. Replenish as needed.
• Call all guests before delivery of order.
• Perform opening and closing duties according to established side work checklist.
• Conduct quality checks after each delivered order.
• Have a thorough knowledge of menus and current specials and upsell items to guests.
• Assist order taker in the answering of the telephone while maintaining the established standards.
• Communicate guest needs to proper department.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• In compliance with California Laws, Responsible Beverage Service and Food Handlers Certification are required.
• Must be 18 years of age to drive a golf cart.

Working Conditions and Schedule

• Long hours sometimes required.
• Medium work - Exerting up to 30 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand and work for extended periods of time during customary service hours.
• Must be able to bend, stoop or reach as needed.
• This role requires driving a golf cart.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.