Product Quality Assurance Coordinator - Vitamins/Supplements

Responsibilities Prepare sample submission forms to be sent to 3rd party Lab Vendors. Fill out the ingredient testing and finished product testing tracking spreadsheets with due dates. Indicate samples that were sent RUSH by request of the Planning Department. Follow up with the labs to ensure proper turnaround times. For RUSH testing, call the Lab(s) in advance to let them know RUSH samples are coming and get from them the expected due date. For regular testing, calculate the due date on typical turnaround times. The day before any urgent test is due, follow up with the lab to ensure there are no unforeseen delays and results are on track. Print out (and save on QC/QA server) test results. Review Lab samples and test results. If test results are OOS, start a non-conformance and evaluate for retest requirements. If test results are in spec, file with the appropriate ingredient release form (or bulk encapsulation file) until all tests are in and coordinate the release of these materials with the appropriate personnel. Upload documents to Veeva document system. In the Absence of Quality Inspector, perform daily checks that are performed by the Quality team on the production floor. Assist Quality Inspectors in ensuring the highest quality products by being involved in the quality checks in production (capsule weights, cleanliness checks, weighing room, bottling line checks, etc.). Manage Document Control Process. Manage workflows and assure completion of documents under document change process. Participate in Quality Inspections or audits as primary facilitator or back room lead. Analyze data to identify areas for improvement in the quality system. Assist in corrective and preventive action process management. Assure ongoing compliance with quality and industry regulatory requirements. Participate in the collection of samples for testing to go out to labs. Complete additional Product Quality Assurance duties as assigned by the Facility Product Quality Supervisor. Requirements High School Diploma or GED required; Bachelor’s degree in Chemistry, Biology or in a related field preferred. 1-3+ years of professional work experience in a Manufacturing or Production Facility, preferably performing Quality Assurance tasks. Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) is required. Must have excellent communication (oral and written), presentation, follow-up skills, along with strong stakeholder management skills (including the ability to develop and maintain strong, cross-functional stakeholder relationships). Must be team-oriented and have excellent organizational skills including the ability to multi-task. Willing and able to work under pressure to meet tight deadlines with minimal supervision required. Current or prior knowledge/experience of the Vitamins & Dietary Supplement industry or CPG industry preferred. Current or prior experience utilizing CRM systems such as SAP or Oracle a plus. Hard Skills quality assurance data analysis document control ingredient testing finished product testing non-conformance evaluation corrective action management preventive action management quality inspections multi-tasking Soft Skills communication presentation follow-up stakeholder management team-oriented organizational skills ability to work under pressure time management Certifications & Qualifications High School Diploma GED Bachelor’s degree in Chemistry Bachelor’s degree in Biology #J-18808-Ljbffr Jobtailor