Medical Support Assistant (Advanced)

Job Title

Allied Health Professional

Duties

Total Rewards of an Allied Health Professional Duties include but not limited to:

• Collaborate with VA clinicians, third party administrator (TPA) and community clinicians to obtain clinical documentation and direction to further coordinate, plan, organize, and direct outpatient/inpatient community care and complex outpatient/inpatient diagnostic procedures.
• Coordinate follow-up care at the direction of the community clinicians/vendor, TPA and the VA clinicians including providing evaluation and diagnostic reports to VA clinicians for continuation of care and verification of care authorized.
• Contact clinicians, hospitals, pharmacies, Veterans and their accredited representatives to obtain supportive information for authorization of care; i.e. CPT codes, vendor information, additional clinical information, clinical requirements.
• Research problem cases and rejected payments often using ingenuity and foresight in their resolution.
• Review and monitor data to ensure all reports are complete and accurate.
• Organize work independently and handles scheduling problems and deviations based on personal knowledge of clinic operations and policy, schedules, and provider's preferences.

Work Schedule: Monday - Friday, 8:00am- 4:30pm

Recruitment Incentive (Sign-on Bonus): Not Authorized

Permanent Change of Station (Relocation Assistance): Not Authorized

Pay: Competitive salary and regular salary increases

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework: Not Available

Virtual: This is not a virtual position.

Functional Statement #: 30082F

Permanent Change of Station (PCS): Not Authorized

US Department of Veterans Affairs