Team Leader

Posted Tuesday, February 24, 2026 at 5:00 AM Kadiak, LLC (a Koniag Government Services company) is seeking a Team Leader with a Secret Security clearance to support KAD and our government customer in Washington, DC. This position is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision insurance; 401(k) with company matching; flexible spending accounts; paid holidays; three weeks paid time off; and more. Responsibilities Plan, direct, and coordinate the daily activities of mail open, cashier, image capture, image review, data entry, quality control, and PRISM. Plan and follow established procedures and methods to meet changing processing requirements. Provide regular operational feedback, management meetings, status updates, attendance reporting, training records, and other production activity reporting. Notify the DPSM of any problems or issues with staff adherence to procedures, any internal controls violations. Monitor workload and make recommendations to the Government on how to divide work among support staff. Monitor contractor personnel performance and ensure that work is performed in accordance with performance standards, established procedures, and internal controls. Assist with prioritizing workload. Assist in training contract personnel in their duties and tasks, helping to constantly improve the training process/procedure. Make recommendations to the Government to improve processes and assist with problem solving and continuous improvement. Maintain flexibility to meet organizational production and service goals, as required by the workload, and per the direction of the Government. In the event that the DPSM is absent for any reason, for a period no longer than two weeks, a Team Leader may serve as Acting DPSM. Requirements Good oral and written communication skills. Ability to prioritize workload for small teams and possess good organizational skills. Ability to effectively and politely interface with the public and provide excellent customer service. Ability to analyze, interpret, and apply regulatory material and internal controls. Education Bachelor’s Degree or 4 years of experience in managing teams. Work Experience, Knowledge, Skills & Abilities Six (6) years of general office experience. Four (4) years of experience utilizing a variety of office software, specifically: MS Word, MS PowerPoint, MS Excel, MS SharePoint, and MS Outlook. Demonstrated customer service experience. Demonstrated ability to lead, manage, assign, delegate, prioritize, and organize workflow duties of a team. Equal Employment Opportunity Statement The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. #J-18808-Ljbffr Koniag Information Security Services, LLC