Director OF Business Operations

Sr Director of Pipeline Growth and EfficiencyAutomation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.Reporting to the VP of Business Operations in the COO organization, the Sr Director of Pipeline Growth and Efficiency is the connective tissue across every revenue-generating team—Sales, Channel, SDR, and Marketing. You own the health of the pipeline engine end to end: diagnosing bottlenecks, running the operating cadences, and leading the interventions that make pipeline more predictable and efficient at every stage of the funnel.This role wins through influence, not authority. You will not own these teams, but you will be accountable for the number they collectively produce—so the ability to drive outcomes across functions you don't control is the job.What success looks like (first 12 months):Hold pipeline coverage at or above target (e.g., ?3x) every quarter, with a defensible forecast within ±10% accuracyImprove at least two efficiency metrics (CAC, pipeline velocity, opportunity conversion, or LTV/CAC) with a measurable, sustained trendEffectively diagnose bottlenecks and align stakeholder and teams to resolveDrive the operating cadence (pipeline councils, forecast reviews, funnel inspections) that keeps every GTM team aligned to the AOPLocation:Hybrid role with regular onsite workdays in our San Jose, CA office required.You will make an impact by being responsible for:Predictable pipeline and revenueForecasting pipeline performance and present results—and the story behind them—to executive leadershipContinuously improving efficiency metrics: CAC, pipeline velocity, opportunity creation and conversion, and ROIPartnering with Sales Ops, Channel Ops, and Marketing Ops to keep data quality, lead scoring, routing, and lifecycle processes healthy enough to trustDriving a culture of experimentation, testing, and continuous optimizationCross-functional alignment:Serving as the strategic partner tying together Sales, Channel, Marketing, Customer Success, and Finance, around one pipeline planDefining and owning best-in-class measurement and attribution frameworks the whole GTM org runs onAligning pipeline-generation efforts to go-to-market priorities and revenue targets, and help shape market expansion and segmentationYou will be a great fit if you have:Bachelor's degree in Marketing, Business, or a related field10+ years in Revenue Operations, GTM Operations, or a closely related field, with a track record of building—not just running—a repeatable pipeline motion at scaleProven ability to drive outcomes across teams you don't own; executive presence and stakeholder management up to the C-suiteHands-on analytical rigor: fluency in forecasting methodology plus SQL and/or a BI tool (Tableau, Looker, or equivalent)—you can build the number, not just present itDeep fluency in the B2B SaaS GTM model, including pipeline management and partner ecosystemsHands-on experience with core GTM tooling (Salesforce, Clari, Marketo, ZoomInfo, or equivalents)An automation-first mindset: you actively use AI and automation to run the funnel smarter—fitting for Automation Anywhere—not just "willing to adopt" itYou excel in these key competencies:Ability to drive accountability, alignment, and results across Sales, Marketing, SDR, Channel, Finance, and Customer Success teams without direct management responsibilityConfidence and credibility to communicate pipeline performance, forecasts, risks, and recommendations to senior leaders and C-suite stakeholders while building trust and buy-inStrong partnership skills to unite multiple GTM functions around a shared pipeline strategy, common metrics, and revenue goalsAbility to diagnose pipeline bottlenecks, identify root causes, evaluate tradeoffs, and lead teams toward practical, data-driven solutionsSkill in leading organizational change, fostering a culture of experimentation and optimization, and helping teams adopt new processes, automation, and AI-driven ways of workingThe base salary range for this position is $240,000 – $270,000 a year. The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors. This position is also eligible for a discretionary bonus, equity and a full range of medical and other benefits.Ready to revolutionize work? Join us.This is an opportunity to work with a global, passionate team pioneering technology that's redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.Job Segment OR Key Words: Business Operations, GTM, SaaS, Pipeline, Forecasting, AI, APA, Agentic Process AutomationBenefits and perks you'll appreciate:Flexible work schedule / remote rolesUnlimited Personal Time Off12 holidays off per year4 days volunteer time off per yearEligible for 4 company Achievement days off per yearVariety of health care and well-being benefitsPaid family/parental leaveWe are a designated "Best Place to Work" for 2 years in a row! Learn more hereNewsweek's Top 100 Most Loved Workplaces in America 2023 – Learn more hereAutomation Anywhere is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.