Account Supervisor, Paid Media

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our \"Fearless Pursuit of the Unexpected\", we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description: Account Supervisor, Paid Media

Do you enjoy turning media performance into smarter strategies and measurable business results? Are you energized by helping clients connect with audiences through data‑driven paid media programs that combine strategy, creativity and continuous optimization? As an Account Supervisor, Paid Media at Zeno, you will help develop and lead integrated paid media programs for a diverse portfolio of consumer, corporate and healthcare clients. Working closely with clients, account teams, strategists and analytics partners, you will shape media strategies, oversee campaign execution and use performance insights to optimize investments across digital platforms. This role is ideal for a paid media professional who enjoys both strategic thinking and hands‑on leadership. You'll have the opportunity to manage client relationships, oversee media workstreams, mentor junior team members and help clients achieve measurable communications and business outcomes.

About the Role:

• Paid Media Strategy & Planning: Develop integrated paid media strategies that align audience insights, channel recommendations and investment decisions with client objectives and business goals.
• Campaign Leadership & Optimization: Oversee paid media campaigns across social and digital platforms, guiding execution, monitoring performance and identifying opportunities to improve efficiency and results.
• Measurement & Performance Insights: Analyze campaign performance and translate data into actionable recommendations that inform optimization, future planning and client decision‑making.
• Integrated Media & Cross-Functional Collaboration: Partner with strategy, creative, analytics and account teams to connect paid media with broader communications and marketing programs.
• Client Management & Strategic Guidance: Serve as a trusted day‑to‑day client contact, presenting media recommendations, communicating performance and helping clients navigate evolving platforms and opportunities.
• Team Leadership & Development: Guide and mentor junior team members while helping ensure strong campaign execution and contributing to a collaborative environment where people can learn, grow and do their best work.
• Business Growth & Media Innovation: Identify opportunities to expand client programs and bring forward emerging platforms, technologies and media approaches that strengthen Zeno's paid media capabilities.

About You

• 5+ years of experience in paid media, digital marketing, media strategy or integrated marketing within an agency or similar environment.
• Experience developing and managing paid media strategies across social and digital platforms.
• Strong understanding of paid social platforms including Meta, TikTok, LinkedIn, Pinterest, Snapchat, YouTube and X.
• Hands‑on experience with Meta Ads Manager, Google Ads or similar paid media platforms.
• Strong understanding of campaign performance, optimization, audience targeting and paid media measurement.
• Experience translating analytics and performance trends into strategic recommendations for clients and internal teams.
• Familiarity with programmatic display, paid search and broader digital media planning.
• Experience managing day‑to‑day client relationships and presenting media strategies, performance and recommendations.
• Strong project management skills with experience overseeing multiple campaigns, budgets, timelines and priorities.
• Experience collaborating across strategy, creative, analytics and integrated account teams.
• Experience mentoring and supporting junior team members.
• Collaborative and adaptable mindset with a curiosity for emerging media, technology and evolving audience behaviors.

Preferred Qualifications

• Experience with programmatic display, paid search (SEM/PPC) or omnichannel media campaigns.
• Familiarity with attribution, media measurement and analytics platforms.
• Experience supporting organic client growth or new business initiatives.

Pay Range: $80,000.00 -$100,000.00 USD/yr.

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees.

Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.

Level 05 An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees.

Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.

• Medical, dental and vision insurance with prescription plans, as well as short and long‑term disability.
• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best‑in‑class employee assistance program.
• Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
• Generous vacation, paid holidays and self‑care time.
• 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.
• Monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
• Annual bonuses, a Paid Time Off policy, and region‑specific benefits.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law.

We invite all applicants to voluntarily self‑identify their race, ethnicity, and gender.

Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations.

If you want more information about any of the sections, please check with a company representative.

We are a rapidly‑growing agency that provides opportunities to learn, develop skills and collaborate with colleagues at all levels across our global network.

Ask us about Zeno’s Day of Play, Zeno Gives Back (our global day of service), Fearless University, office happy hours and more.

We are always looking for diverse talent who can bring great energy to our teams and our business.

Zeno is the place where careers are built and lives are lived.

A Fiercely Independent Agency

Zeno is an award‑winning, global integrated communications agency, born from PR, operating across North America, Europe and Asia. Zeno is – and always will be – for everyone. We are committed to fostering a global, diverse workforce where all employees feel valued, included and empowered. What sets Zeno apart is the people who comprise the agency – the unique perspectives, the varied worldviews and the impactful empathy – who are dedicated to driving positive change. To support our diverse workforce, we created safe‑space communities to connect with others who share similar backgrounds, experiences, identities, etc. These resources include: Black Voices, Zin Miedo (Latinx), PRide at Zeno (LGBTQ+), Asian‑cy (Asian and Pacific Islander), Zeno Village (working parents), Freshmen Homeroom (Intern, AAE, AE) and Healthy Minds (mental wellbeing). To reinforce our commitments to DE&I and take action against systemic racism, Zeno launched ‘Act Together’ in 2020. The initiative is reflective of our shared responsibility to undertake the hard work that brings about real, positive outcomes within Zeno and the broader communications industry. The strengthened infrastructure and resources we put in place ensures DE&I effectively informs everything we do. Act Together remains central to who we are and how we show up with the goal of lasting change. We will not waver in prioritizing this important work.