Service Specialist

Required Travel: 25%
Position Type: Hourly Full-Time
Hourly Range : $19.50 - 21.00


MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Service Specialist to join our MWA Region 5 team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

• High School Diploma required. Bachelors Degree and experience in Social Service field preferred.
• Requires ability to observe and work well with a diverse population; possess excellent written/verbal communication skills.
• Must possess a driver's license, vehicle, insurance, and ability/willingness to travel occasionally for home visits and other community activity to provide services.

Primary Duties/Responsibilities

• Provide a wide range of individualized case management services to TA recipients, SNAP recipients, and older youth who are/have been in foster care, creating and working on an individualized plan toward self-sufficiency.
• Conducts comprehensive initial intake and orientation to available services.
• Maintain contact with participants per State contract requirements.
• Reads and implements state and local policy.
• Completes agency documentation and data ent6ry in a timely manner.
• Send required letters and correspondence.
• Assesses participants for appropriate levels of service (including waivers) and referrals to internal and external services and providers.
• Place participants in appropriate activities including community services.
• Provides/arranges for supportive services.
• Develop and maintain knowledge of community resources. Make referrals, advocate, and follow-up.
• Collects and processes attendance logs, request sanctions, obtains needed verification.
• Other duties as assigned.

Benefits

• Individual and family medical benefits for full-time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.
• Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(B) Retirement on date of hire for employees working 20 or more hours per week.
• 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.
• 401(A) Retirement on date of hire for employees working 20 or more hours per week.
• PTO Accrual up to 15 days based on hours worked.
• Employee store discount
• Paid holidays
• Flexible Schedules
• Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.