Clinical Manager

Clinical Manager - OhioRISEFounded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking a Clinical Manager to join our OhioRISE program. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As a Clinical Manager, you'll provide direction, support and mentoring to Clinical Supervisors to help ensure client relationships, compliance with program and state rules and contractual requirements; to achieve consistency in the application of program rules, state rules and CareStar policies and procedures; and to promote optimal service delivery and sales. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.Key ResponsibilitiesOversees high-risk situations or problematic cases; advises administration as appropriate.Participates in quality improvement activities including, but not limited to, Quality Improvement Committee Meetings, project teams, and monitoring productivity and tasks.Monitors clinical employees adherence to CareStar, program, and State performance standards and follow-up with individual or systemic problems as needed.Assists with agency educational training and staff development.Participates in public relations activities and provider education.Addresses consumer and agency concerns/complaints.Responsible for ensuring that all services are submitted to Finance for billing.Attends all program, community, and State meetings and training sessions as requested.Directly supervises, manages and oversees staff, including hiring, firing and providing performance evaluations, salary recommendations and individual development goals and objectives.Ensures new clinical employees and Clinical Supervisors receive the appropriate orientation.Adheres to the CareStar Rule in performance of job responsibilities.Understands and complies with CareStar Policies and Procedures.Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense.Follows the Acceptable Use Policy while using any information systems owned or controlled by CareStar, Inc.Minimum QualificationsCurrent/active license as a Licensed Social Worker, Licensed Independent Social Worker or Registered Nurse. Bachelor's Degree in business or a health-related field preferred.Must obtain their Certified Case Manager (CCM) within one year of being in the position.At least 36 months of experience in a home and community-based services environment.24 months of experience in data analysis, data trending, accounting or financial analysis desirable.Ability to supervise, instruct, counsel and evaluate staff.Extensive knowledge of community resources.Effective interpersonal skills with respect for others, including consumers, coworkers and other professionals within a diverse work environment.Why Join CareStar?Competitive salary based on experience and educationComprehensive benefits: Medical, dental, vision, life insurance401(k) with a generous company matchPaid time off + 10 paid holidaysEmployee Stock Ownership Plan (ESOP) – become a part-owner in the companySupportive, mission-driven culture focused on improving lives