HVAC Service Technician

HVAC Service Technician

High 5 Plumbing, Heating, Cooling & Electric is seeking a skilled HVAC Technician to join our growing team. This role offers the training, support, and tools needed to help you become one of the top HVAC technicians in the state. We take pride in developing exceptional tradespeople who deliver outstanding service to our customers every day.

At High 5, our mission is simple but powerful:
To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you're looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you. customer care.

Why Join Us?

• Competitive Compensation : Earn an estimated $90,000-$150,000+ annually based on performance.
• Weekly Pay : Get paid every Monday!
• Benefits : Medical, dental, vision, and life insurance coverage for you and your family.
• Company-Matched 401(k ): Invest in your future with employer contributions.
• Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
• No On-Call Schedule : Maintain work-life balance with zero on-call requirements.
• Dispatch From Home : Start your day in a company-provided, fully stocked vehicle.
• Career Growth & Training : Access ongoing professional development from some of the best trainers in the industry.

Job Responsibilities

• Diagnose, repair, and maintain residential HVAC systems with a focus on delivering exceptional customer experiences.
• Perform comprehensive system evaluations and clearly communicate repair options, upgrades, and replacement opportunities.
• Build trust with homeowners by educating them on system performance, energy efficiency, and comfort solutions.
• Identify and present additional services, memberships, or products that enhance system performance and customer satisfaction.
• Accurately document service findings, recommendations, and sales opportunities in job software (e.g., ServiceTitan).
• Maintain a well-organized, professional company vehicle and personal appearance.
• Deliver consistent, high-quality service that results in positive reviews, repeat business, and referral opportunities.
• Participate in team trainings to sharpen technical skills and improve sales communication.
• Collaborate with customer service and dispatch to ensure seamless service and follow-up.
• Support teammates and assist with installations or other service calls as needed.

Requirements

• 2+ years of residential HVAC service experience.
• Strong troubleshooting and repair skills.
• Comfortable presenting repair options and recommending upgrades.
• Excellent communication and customer service mindset.
• Proficient with service software (e.g., ServiceTitan).
• Valid driver's license and clean driving record.
• Able to lift 50+ lbs and work in attics, crawlspaces, and various conditions.
• Professional appearance and team-oriented attitude.