Veeva Quality IT QA - INTL India

Job Description

We are looking for an Technical Operations IT QA Consultant who will be responsible for functioning as a liaison between IT and Quality Assurance within Technical Operations. There will be both a project and support aspect to the role. Project related roles would be to serve as a subject matter and technical expert for the implementation of enhancements to Veeva QualitySuite Vaults (Quality Management, Document Management and Training). Support related roles would be to provide post go-live implementation and ongoing operational support for the end users and business administrators of the Veeva QualitySuite Vaults. This role will report to the IT Director of Technical Operations.

Essential Functions of the Job:

• Works with the Director, IT Tech Ops and QualitySuite System IT and Business Administrators to perform the above responsibilities.

• Manages a team of offshore technical resources.

• Prepares project related materials such as training guides, testing materials/scripts, support documents etc.

• Addresses IT related issues beyond the core implementation based on knowledge of related IT areas.

• Ensures the smooth and timely implementation of new configuration, reports, and additional phase/releases to existing applications.

• Ability to work both independently and within a team structure and be proactive in recommending and implementing solutions.

• Performs/assists with configuration application testing, quality assurance, computer system validation, implementation, and support.

• Serves as the subject matter and technical expert for the implementation of Projects and Enhancements to Veeva QualitySuite.

• Partners with the Business system owners/Business Administrators to implement systems that support their requirements/business processes meeting delivery targets.

• Understands the business processes and technical workflows.

• Provides functional and technical support for the Veeva QualitySuite Tech Ops business administrators and users both in US and Europe.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Experience with project delivery, good presentation skills, and leadership in a team environment.

• Ability to work independently and manage multiple tasks with changing priorities.

• Strong interpersonal and communication skills.

• Veeva Vault support experience required with Configuration and QualitySuite experience

• Five plus years of pharmaceutical/life sciences experience.

• Bachelor’s degree or equivalent.

• Working knowledge of FDA compliance, computer systems validation, 21CFR Part 11 regulations and GAMP guideline • Veeva System Administration certification preferred as a Certified Veeva Quality Associate and Certified Vault Platform Administrator.