Client Service Coordinator

Job Description

Job Description

We are looking for a Client Service Coordinator - Associate to support daily client-facing and administrative operations. This is a Contract position suited for someone who enjoys creating a welcoming experience, managing office coordination tasks, and keeping schedules and communications organized. The ideal candidate will bring strong customer service skills, sound judgment, and the ability to handle a variety of support duties in an organized environment.

Responsibilities:
• Welcome visitors and clients in a courteous and organized manner, ensuring a positive first impression of the office.
• Receive, sort, and distribute incoming mail and other deliveries accurately and promptly.
• Provide administrative support by preparing documents, maintaining records, and assisting with general office organization.
• Coordinate calendars, schedule appointments, and help arrange meetings or conference calls as needed.
• Respond to client service requests and help route follow-up tasks to the appropriate team members.
• Partner with internal stakeholders to support communications, office workflows, and day-to-day service needs.
• Answer inbound calls, direct inquiries appropriately, and relay messages with accuracy and professionalism.
• Assist with additional clerical or project-based assignments as priorities shift.

Qualifications

• 1–2 years of administrative, office support, or customer service experience
• Strong organizational skills with the ability to multi-task and prioritize in a fast-paced environment
• Excellent verbal and written communication skills
• Professional demeanor with strong client service orientation
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Comfortable working with internal systems and communication tools
• High school diploma or GED equivalent

Key Skills

• Customer service and relationship management
• Time management and prioritization
• Attention to detail
• Team collaboration and adaptability
• Problem-solving and initiative