FY27 Brand Social Community Manager

DescriptionA client with kforce is seeking a FY27 Brand Social Community Manager to join their team. Our client prefers candidates in the following locations: San Diego, San Francisco, Mountain View, or NYC.Responsibilities:* Drive LinkedIn community management for our client as as part of the Global Business Solutions Group brand social team* Daily, hands-on platform engagement* Partner with strategists on the brand social team to support content reviews and development, manage the editorial calendar, and publish content on a daily basis* Develop narrative-focused and engagement-based content for the LinkedIn pages, including articles, long-form posts, and polls* Partner with Customer Success team to triage and escalate customer issues received through social media channels, ensuring timely follow-up and positive customer outcomes.* Work with cross-functional teams including content marketing, sales, customer success, analytics, acquisition, customer success, and holistic search* Build deep customer empathy and keep a pulse on conversations across our target audiences of mid-market, emerging mid-market, and accountants * Own end-to-end measurement and reporting for areas of focus* Continually stay on top of industry development across the social landscape, especially as it relates to best-in-class community management and social platformsRequirements* Experience building and managing community efforts on LinkedIn at a large brand or organization, with in-depth platform knowledge* Exceptional writing and copywriting skills; Proven experience writing both proactive and reactive copy within a brand's voice and tone.* B2B experience and familiarity* Strong judgement and ability to follow playbooks, principles, and brand guidelines* Excellent program management skills; Ability to self-start, build relationships, work cross-functionally, communicate, navigate barriers, juggle multiple high-priority projects, and influence in a highly matrixed, large organization* Proactivity with a strong say/do ratio and follow through* Analytical skills and experience making data-backed recommendations from internal and external sourcesPreferred:* Understanding of AI search landscape and the impact of social platforms* Familiarity with social listening tools (Sprinklr) and platform analyticsJob TypeContractCompensation52 - $62