Quality Excellence Lead

Chicago-Office


Contract Type: Permanent


Remote/Hybrid/Onsite: Hybrid


Identifiant de la demande: 39564


Job Summary:

Leads enterprise-level quality, food safety, and compliance strategies across North American Food and Specialty can manufacturing operations, ensuring the consistent delivery of safe, compliant, and high-quality metal packaging products. The role develops and sustains robust quality management systems aligned with GFSI, regulatory, customer, and internal requirements while proactively managing risk identification/mitigation and driving continuous improvement. This position collaborates with plant teams, operations, engineering, commercial, and customers to strategize the prevention of quality issues and mentoring effective change management. The role is instrumental in our Quality Transformation improving site-to-site consistency embedding a culture of quality excellence across the organization and ultimately strengthening customer confidence.

Job Duties:

• Lead enterprise quality, food safety, and compliance initiatives across North American can manufacturing operations.
• Develop, implement, and sustain standardized Quality Management Systems aligned with GFSI, regulatory, customer, and internal requirements.
• Ensure ongoing certification readiness and act as the primary quality lead for customer, regulatory, and third-party audits.
• Proactively identify and mitigate quality and food safety risks through HARA, risk assessments, FMEA, and preventive controls.
• Lead cross-functional problem solving for complex quality issues with sustainable solutions, and verification of effectiveness.
• Promote the use of quality core tools, data analysis, and statistical methods to improve process capability and reduce variation.
• Ensure lessons learned are captured, standardized, and deployed across sites to prevent recurrence.
• Champion a culture of quality excellence, accountability, and prevention at all levels of the organization.
• Partner with Operations, Engineering, Commercial, and customers to prepare the organization for new business opportunities, product changes, and customer satisfaction improvement.
• Support quality transformation initiatives aimed at improving operational performance and customer outcomes.
• Drive supplier quality improvement initiatives and support supply chain performance.
• Monitor, analyze, and report KPIs, quality performance metrics, trends, and risks to leadership.
• Champion a culture of quality excellence through training, coaching, and continuous improvement.
• Enterprise Quality Leadership

Qualifications and Experience Requirements:

• Bachelor's degree in engineering, Quality, Food Science, or related technical field.
• 5+ years of progressive experience in quality management, food safety, or customer quality within a manufacturing environment; metal can or packaging experience preferred.
• Experience developing and sustaining enterprise or multi-site Quality Management Systems.
• Strong knowledge of GFSI standards, regulatory requirements, customer expectations, and audit management.
• Proven experience with risk-based tools (HARA, FMEA, preventive controls, CAPA).
• Advanced proficiency in quality core tools, structured problem solving, and data analysis.
• Demonstrated ability to lead cross-functional teams, influence without authority, and drive change in complex organizations.
• Strong verbal, written, and presentation skills with the ability to communicate effectively at all organizational levels and with customers.
• Proficiency in Microsoft Office and quality data/reporting tools
• Six Sigma (Green/Black Belt) and/or ASQ certification (CQE, CQA) preferred.
• Willingness to travel up to 50%.

Work Environment:

The noise level in the work environment is usually very loud in plants outside of the office area. Employees must wear hearing protection and all other assigned Personal Protective Equipment. Temperature can range from extreme cold (<40 degrees) to extreme heat (>90 degrees). The atmosphere contains fumes, dust, and odors.

BRINGING YOUR TRUE SELF TO WORK
At Trivium, we believe that people perform at their best when they can bring their true selves to work. That's why we hire diverse talent at every level and are proud to be an equal opportunity employer. We welcome colleagues of every background, identity and perspective, because our people like our customers come from all over the world. Creating an environment where everyone feels respected, supported and able to thrive isn't just the right thing to do; it's business critical. When our people belong, they deliver their best work, and together we achieve more.