Patient Services Specialist

Position Description This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash‑handling responsibilities. Major/Essential Functions Providing necessary documents requested by the patient, related insurance companies, and physician offices. Scheduling appointments. Receiving patients. Maintaining records. Processing insurance claims. Receiving payments. Required Qualifications High School diploma or GED. 1‑year customer service, office, or related experience. Additional education may substitute for the experience requirement. Preferred Qualifications Bilingual English/Spanish. Experience in Medical Records Department. Benefits Health plans and supplemental coverage options – Individual health insurance provided at no cost for full‑time team members. Paid time off – including holidays, vacation, sick leave and more. Retirement plans. Wellness programs. Certified mother‑friendly workplace. Job Details Job type: Full Time Pay basis: Hourly Pay grade: $16.00 – $17.50 per hour Shift: Day – Monday through Friday, 8 a.m. to 5 p.m. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran. #J-18808-Ljbffr