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Member Services Concierge - Banking Center Expert

SECU

SECU is seeking a Member Services Representative (MSR) for our Retail Banking centers in Towson, MD. The MSR acts as the lobby concierge, greeting members and guiding them through transactions with accuracy, efficiency, and a high level of service. The role emphasizes educating members on SECU products, making appropriate referrals, and promoting alternative channels to drive self-service. The MSR supports curbside interactions and helps manage appointment scheduling and wait times. #J-18808-Ljbffr SECU

Vacancy posted 2 days ago
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