Wright Hearing Center- Patient Care Provider | Receptionist

Job Description

Job Description

Patient Care Coordinator -. The ideal candidate should possess exceptional written and verbal communication skills, a friendly outgoing demeanor, excellent computer skills, and exceptional organizational skills. You should be a cheerful, welcoming, and accommodating individual. Patient Care Coordinator's must be able to multitask in a busy office environment, and work to support the entire administrative team. We are looking for a team orientated individual who possesses integrity, honesty, and reliability.

Patient Care Coordinator Key Responsibilities:

• Answer telephone calls and respond to messages promptly
• Partner with front and back office team members to support patient flow
• Verify patient’s insurance coverage
• Collect patient and insurance payments and post to accounts
• Follow up communication
• Resolve patient questions and concerns or escalate to the Office Manager in a timely manner
• Ask feedback on the patient experience in the form of participation in reviews, survey response, and referrals

Required Qualifications:

• Computer skills: Excellent written and verbal communication skills

Ability to organize and multitask daily duties in a fast-paced practice

Benefits:

1 week paid vacation (after 1 year of employment)

Pay will be based on experience.

If you feel you would be a great addition to our team, please send over your resume along with a cover letter.

Job Type: Full-time Monday-Friday 8:30am-4:30pm (1 hour unpaid lunch)