Reception / Administrative Assistant - Mental Health Clinic

Are you a friendly, organized, dependable person who enjoys helping others? Our established mental health clinic is looking for a professional and compassionate Administrative Assistant to join our team. This is an excellent opportunity for someone who wants to work in a meaningful healthcare environment where excellent customer service, organization, and compassion make a real difference. This is a full time position with a consistent Monday through Thursday schedule 9:30 AM–8:00 PM (40 hours/week) - No Fridays, Weekends or Holidays! Responsibilities Greet clients warmly and professionally Answer phones and respond to client inquiries Schedule, confirm, and manage appointments Maintain accurate client information and office records Assist with forms, paperwork, scanning, filing, and other administrative tasks Communicate with clients, clinicians, and staff in a professional and respectful manner Manage multiple tasks while maintaining attention to detail Help maintain a clean, organized, and welcoming front-office environment Handle sensitive and confidential information appropriately Support the clinical team with day-to-day administrative needs Provide exceptional customer service to clients and families Previous administrative, receptionist, medical office, or customer-service experience preferred Excellent verbal and written communication skills Strong organizational and time-management abilities Professional, dependable, punctual and takes pride in their work Comfortable working with computers, email, scheduling software, and Microsoft Office/Google Workspace Previous use of Electronic Medical Records (eClinicalWorks) is a plus but not required Ability to multitask and remain calm in a busy environment Strong attention to detail Compassionate and nonjudgmental approach when interacting with clients Must be able to maintain strict confidentiality and professionalism Healthcare, medical-office, or mental-health experience is a plus — but we’re willing to train the right person. What We Offer: Consistent schedule: Monday–Thursday, 9:30 AM–8:00 PM (40 hours/week) Hourly Position $15 to $17 per hour depending on experience No Fridays, weekends, or holidays! Paid Time Off (PTO) Health and Dental Insurance 401(k) Retirement Plan Opportunities for internal growth and promotion Penn Psychiatric Center is an equal-opportunity employer. We do not discriminate on the basis of race, color, religious creed, disability, ancestry, national origin, or sex. Please note: Penn Psychiatric Center is not affiliated with the University of Pennsylvania #J-18808-Ljbffr Penn Psychiatric Center