Senior Case Manager

Description

Senior Sales Manager

Norcross Dental Associates | Norcross, Georgia | In-Office

Norcross Dental Associates is looking for an experienced Senior Sales Manager to help drive practice growth through exceptional treatment plan presentation, patient education, and financial coordination. This is a high-impact, in-office role for a confident, motivated sales professional with dental experience who knows how to connect with patients and successfully move treatment forward.

About the Role

You’ll work closely with our doctors and team to help patients understand their recommended treatment, navigate financial options, and feel confident moving forward with care.

Key Responsibilities

• Present and close comprehensive and higher-dollar treatment plans
• Educate patients on recommended treatment and help overcome objections
• Discuss financing and payment options to improve case acceptance
• Utilize third-party financing platforms such as CareCredit, Sunbit, Cherry, etc.
• Build strong relationships with patients from consultation through treatment start
• Partner with doctors and the dental team to improve treatment acceptance and scheduling
• Monitor sales and case acceptance metrics and identify opportunities for growth
• Provide an exceptional, patient-centered experience throughout the treatment process

Qualifications

• 3+ years of dental treatment presentation experience required
• Proven sales experience with measurable success in closing treatment
• Strong communication, relationship-building, and objection-handling skills
• Knowledge of dental terminology and dental office procedures
• Understanding of dental insurance, financing, and patient payment options
• Dental business office experience required
• Management or supervisory experience preferred
• Experience with dental practice management software preferred
• Proficient with Microsoft Office
• Highly organized, motivated, and comfortable working in a fast-paced office environment

Compensation & Benefits

• Competitive base salary starting at $60K+
• Monthly commissions and performance-based bonuses
• Health insurance
• Vision insurance
• 401(k) with employer match
• Life insurance
• Short-term & long-term disability
• Paid time off
• Paid holidays
• Continuing education opportunities

If you’re a driven dental sales professional who enjoys helping patients say yes to the care they need and wants the opportunity to directly impact practice growth, we’d love to hear from you!

Requirements

Education and Training

• 3+ years of dental business office experience.
• High school diploma or equivalent.
• Management or supervisory experience preferred.
• Knowledge of dental terminology.
• Knowledge of dental office procedures.
• Knowledge of accounting and administrative principles and procedures.
• Knowledge of dental practice management software preferred.
• Knowledge of MS Office.

FLSA Status: Salary, Exempt

Reports to: Director of Sales