Assistant Store Manager

3525 Macarthur Blvd Oakland California, 94619, Pay Range Minimum $70,304.00 This position is eligible for a monthly performance bonus of up to $1,000 based on performance goals. Position Description: Leads the daily operations of the sales floor at a Retail Store location for Goodwill of the San Francisco Bay to help fund the Goodwill mission of ending unemployment. Assists with leading production room as appropriate. Key responsibilities include people leadership, store operations, customer service, financial management, inventory control, donation processing, and training and development of store Team Members. Responsibilities: - Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production. - Monitors product levels (floor work, as-is, recycle, trash, seasonal back stock) daily to achieve bottom line sales budget against targets. - Ensures payroll costs and operating costs are managed to budget. - Ensures Team Members deliver excellent customer service to donors and customers. - Works to de-escalate customer situations while finding an appropriate solution. - Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. - Partners with community businesses and organizations to promote Goodwill mission. - Serves as a Goodwill ambassador to the community. - Leads the day-to-day operations of the sales floor. - Ensures that Retail Store Associates and Customer...