Medical Record Clerk - .9FTE

Job Description

Job Description

OMC Core Behavior Standards:

Create Teamwork● Lead with Honesty & Integrity● Convey Compassion● Show Respect● Pursue Quality

Osceola Medical Center is committed to implementing these behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.

OMC Leadership Competencies:

Leads by Example● Models Accountability ● Self-Aware● Listen with Curiosity ● Impactful Communicator ● Relationship Building/Collaboration Focused ● Effectively Resolve Conflict ● Team Builder/Makes Others Better ● Managerial Courage ● Process Driven Problem Solver ● Financial & Business Acumen ● Regulatory Understanding ● Strategic Agility

Leadership at OMC directly influences patient safety, quality of care, employee engagement, and organizational trust. Because healthcare is complex, highly regulated, and deeply personal, we intentionally hire leaders whose competencies align with our mission, values, and behavior standards.

Job Summary:

The Medical Records Clerk is responsible for organizing, managing, and protecting patient health information. This position ensures that medical records are accurate, up-to-date, and compliant with healthcare regulations and privacy laws such as HIPAA. The clerk supports healthcare staff by retrieving, filing records and processing release of information requests. The Medical Records Clerk will receive, scan, and index medical records in the Electronic Health Record/EHR System. They will also scan/fax and send healthcare/medical records to other healthcare facilities upon request.

Responsibilities include:

· Collect, organize, and maintain paper and electronic medical records

· Review records for accuracy and completeness

· File medical records in appropriate locations (physical and/or electronic systems)

· Retrieve patient medical records for medical personnel

· Respond to requests for medical records from patients, healthcare providers, and authorized entities

· Process Release of Information (ROI) requests in compliance with privacy laws

· Ensure compliance with HIPAA and other relevant laws and regulations

· Scan, index, and archive medical documents into the Electronic Health Record (EHR) system

· Assist with audits, data entry, and quality control

· Maintain confidentiality and security of all patient records and information

· Perform other clerical duties such as faxing, mailing, and photocopying documents

Knowledge, Skills, and Abilities:

· Knowledge of medical terminology and healthcare documentation.

· Proficiency in medical records software and electronic health record (EHR) systems.

· Excellent organizational and multitasking skills.

· Strong attention to detail and accuracy.

· Good communication skills for interacting with patients and medical staff.

· Ability to maintain confidentiality and handle sensitive information responsibly.

Physical Requirements for the Role:

Qualifications:

High school diploma or equivalent required. Associate’s degree in health information management, Medical Records or a related field preferred. Previous experience in medical records management, healthcare administration, or related field is preferred.

Work Environment:

Why Join OMC?

At OMC, we don’t just hire for skills—we hire for behaviors that align with our mission. We invest in team members who are committed to making a meaningful difference in the lives of our patients and in the communities we serve.

Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.