Parts Counterperson

Parts CounterpersonPugmire Automotive Group is seeking a customer-focused and detail-oriented Parts Counterperson to support our service and retail operations. This role is responsible for assisting customers and internal teams with parts sales, inventory management, and order fulfillment—ensuring accuracy, efficiency, and a high-quality customer experience. If you thrive in a fast-paced environment and understand the importance of getting the right part, the first time, this is your lane.Why Join Pugmire Automotive GroupAt Pugmire, you’re not just joining a dealership—you’re joining a team that values performance, accountability, and customer experience across every touchpoint. As a Ford and Lincoln partner, we combine a legacy brand with a forward-thinking, customer-first approach.Compensation & BenefitsCompetitive PayFlexible Working HoursHealth InsurancePaid Time Off & Sick Leave401(k) with Company ParticipationKey ResponsibilitiesManage the parts sales process from inquiry to fulfillmentAssist retail customers and internal service teams with parts needsLocate and source parts not currently in inventoryProcess and track special orders accuratelyMaintain clear, timely communication with customers on order statusCollaborate with Parts Manager and Service Team to ensure operational flowMaintain accurate inventory records and assist with stock organizationFollow all company safety policies and operational proceduresEnsure compliance with federal, state, and local regulationsQualifications & RequirementsPrevious automotive parts or dealership experience preferred (Ford experience a plus)Strong knowledge of automotive systems and parts identificationAbility to quickly assess needs and provide accurate solutionsStrong communication and customer service skillsBasic computer proficiency and ability to learn dealership systemsDetail-oriented with strong organizational and time management skillsAbility to lift up to 50 lbs and remain on feet for extended periodsComfortable working in a fast-paced, team-driven environmentHigh school diploma or equivalent requiredWhat Sets You ApartPositive, professional attitude with a strong work ethicAbility to multitask without sacrificing accuracyTeam-first mindset with accountability for resultsCommitment to delivering a seamless customer experiencePugmire Automotive Group is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected status under federal, state, or local law.