SUPERVISING COMMUNITY HEALTH WORKER/ EMERGENCY APPOINTMENTS HOMELESSNESS

Salary : $50,009.40 - $71,152.32 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: b8106D-EA
Department: MENTAL HEALTH
Opening Date: 08/14/2024


Position/Program Information
TYPE OF RECRUITMENT :
OPEN COMPETITIVE- EMERGENCY
EXAM NUMBER:

b8106D-EA
FILING DATES:

August 19, 2024 at 8:00 a.m. (Pacific Time)

This opportunity will remain open until the needs of the service are met

NO OUT-OF-CLASS EXPEREIENCE WILL BE ACCEPTED. REQUIRED EXPERIENCE MUST BE FULLY MET AND INDICATED ON THE APPLICATION AT TIME OF FILING. NO WITHHOLDS WILL BE ALLOWED FOR THIS EXAMINATION.


The LA County Board of Supervisors recently declared a local state of emergency for homelessness, and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.


The Department of Mental Health is seeking qualified candidates to fill emergency Supervising Community Health Worker vacancies related to the homelessness crisis.


Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.


Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.


Those who successfully pass the assessment will be considered for permanent appointment to Supervising Community Health Worker.

Essential Job Functions
Supervises the work of a team of Senior Community Health Workers and Community Health Workers in providing direct health, mental health, or social services to clients and patients. This includes providing direction and guidance to staff, monitoring staff schedules, and evaluating work for quality and completeness.

Assigns service referrals received from social workers, eligibility workers, medical case workers, and other professional staff to assist clients/patients in obtaining food stamps, housing, medical services, mental health services, substance use care, and other supportive services as appropriate.

Discusses challenging or problematic cases/situations with staff and makes suggestions and recommendations on best course of action to provide optimal services to clients/patients and community members.

Leads, oversees, and facilitates the development of independent living skills of clients/patients by identifying support group needs and implementing support groups in subjects including, but not limited to, housekeeping, cooking, shopping, budgeting, use of public transportation, reading, and personal hygiene.

Makes recommendations to management for improved work methods including formulating policies and procedures and oversees implementation and operation of such policies, procedures and recommendations.

Identifies gaps within community programs and services and recommends solutions on how to creatively address them.

Serves as an advocate for client/patient access to County and community resources and services.

Assists in planning, developing, implementing, and evaluating community health programs and supportive services in accordance with applicable laws, ordinances, and regulations by determining type and level of supportive services to be provided.

Identifies staff training needs and provides or coordinates training and coaching services to staff when needed.

Reviews staff documentation inclusive of narrative notes to ensure compliance with program and departmental policies and standards and provides suggestions for improvement.

Serves as program representative to internal and external partners.

Supervises applicable support services and/or linkage to services to facilitate the recovery and resilience of those being served such as tutoring, parenting classes, and other supportive services.

Interviews prospective personnel and make recommendations concerning their employment.

Carries a caseload that includes the more complicated client/patient assignments as needed.

Requirements

Minimum Requirements

TRAINING AND EXPERIENCE:
Option I: Three years of experience at the level of Senior Community Health Worker* or similar experience at a public or private community-based organization, clinic, hospital or health system.

Option II: Five years of experience at the level of a Community Health Worker** at a public or private community-based organization, clinic, hospital, public health organization or health system.

LICENSE:

A valid California Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.

PHYSICAL CLASS:
Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Special Requirements Information
*Senior Community Health Worker is defined as one who assists in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.

**Community Health Worker is defined as one who assists professional staff in providing direct health, mental health, or social services to clients and patients.

Additional Information
EXAMINATION CONTENT :


Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.
APPLICATION AND FILING INFORMATION
Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.

INSTRUCTIONS FOR FILING ONLINE

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.


Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add View email address on click.appcast.io as well as View email address on click.appcast.io and View email address on click.appcast.io to your email address and list of approved senders to prevent email notification from being filtered as span/junk/clutter mail.


You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.

Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on gov

you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number

COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.


FAIR CHANCE EMPLOYER
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.


DEPARTMENT CONTACT:
HR Examinations Unit: View phone number on click.appcast.io
HR Examinations Unit Email: View email address on click.appcast.io
Analyst Contact Phone: Hon Sang Cheang, View phone number on click.appcast.io
Analyst Contact Email: View email address on click.appcast.io


ADA COORDINATOR PHONE: View phone number on click.appcast.io
TELETYPE PHONE : View phone number on click.appcast.io
CALIFORNIA RELAY SERVICES PHONES: View phone number on click.appcast.io
COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit:
Revised September 2025
For detailed information, please click
01


The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process.
CHECK YOUR ANSWERS CAREFULLY. Please be as specific as possible and include all information as requested. Comments such as "see resume" will not be considered as a response and credit will not be given.
Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• YES, I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

02


I understand that this position works with individuals experiencing homelessness.

• Yes, I understand and am willing to perform all necessary work duties.

03


Option 1: Do you have three years of experience at the level of Senior Community Health Worker* or similar experience at a public or private community-based organization, clinic, hospital or health system?Senior Community Health Worker is defined as one who assists in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.

• Yes
• No

04


If you answered yes to Question #3, please describe your experience at the level of Senior Community Health Worker* or similar experience at a public or private community-based organization, clinic, hospital or health system?Senior Community Health Worker is defined as one who assists in the planning, development, implementation, and evaluation of community-based programs and program resources designed to assist clients/patients with physical health, mental health, and social adjustment related issues.
If only the above keywords appear in your answer response and no supporting details related to the above question, credit will not be given. Additionally, please do not use "see resume and application", this is a non-response and credit will not be given. Please use the format below.

EMPLOYER NAME / SECTION:


PAYROLL TITLE:

DATES OF EMPLOYMENT RELATED TO ABOVE EXPERIENCE: From (mm/year) - TO (mm/year)

LIST OF DUTIES THAT CLEARLY DEMONSTRATE YOUR EXPERIENCE:


If you do not have any experience in this area, please write "DOES NOT APPLY".


05


Option II: Do you have at least five(5) years of experience at the level of a Community Health Worker** at a public or private community-based organization, clinic, hospital, public health organization or health system?Community Health Worker** is defined as one who assists professional staff in providing direct health, mental health, or social services to clients and patients

• Yes
• No

06


If you answered yes to Question #5, please describe your experience at the level of a Community Health Worker** at a public or private community-based organization, clinic, hospital, public health organization or health system.**Community Health Worker is defined as one who assists professional staff in providing direct health, mental health, or social services to clients and patients
If only the above keywords appear in your answer response and no supporting details related to the above question, credit will not be given. Additionally, please do not use "see resume and application", this is a non-response and credit will not be given. Please use the format below.

EMPLOYER NAME / SECTION:


PAYROLL TITLE:

DATES OF EMPLOYMENT RELATED TO ABOVE EXPERIENCE: From (mm/year) - TO (mm/year)

LIST OF DUTIES THAT CLEARLY DEMONSTRATE YOUR EXPERIENCE:


If you do not have any experience in this area, please write "DOES NOT APPLY".


07


Are you proficient in American Sign Language (ASL)?

• Yes
• No

08


Do you have a County American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached a County American Sign Language certification to my online application.
• Yes, I will email County American Sign Language certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have a County American Sign Language certification.

09


Do you have American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached ASL certification to my online application.
• Yes, I will email ASL certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have ASL certification.

Required Question