COMMUNITY HEALTH WORKER / EMERGENCY APPOINTMENT HOMELESSNESS

Salary : $51,128.88 - $58,560.00 Annually
Location : Los Angeles County, CA
Job Type: Full time
Job Number: b8103D-EA
Department: MENTAL HEALTH
Opening Date: 09/12/2024


Position/Program Information
TYPE OF RECRUITMENT :

OPEN COMPETITIVE - EMERGENCY
EXAM NUMBER :

b8103D-EA
FILING START DATE:

Tuesday, September 17, 2024 at 8:00 a.m. (Pacific Time)

This opportunity will remain open until the needs of the service are met
The LA County Board of Supervisors recently declared a local state of emergency for homelessness , and the County is working to revise and expand our response to help all who are affected. We are looking for qualified and passionate individuals to help us in the mission of addressing issues like housing, mental health, and substance use. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.

Department of Mental Health is seeking qualified candidates to fill emergency Community Health Worker vacancies related to the homelessness crisis.

Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.

Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.


Those who successfully pass the assessment will be considered for permanent appointment to Community Health Worker.

Essential Job Functions
Facilitates relations between the agency and the community by communicating agency policies and programs to clients, patients, family members, and community residents and conveying community cultural patterns and attitudes to agency professional staff.


Receives service referrals from social workers, eligibility workers, and Medical Case Workers to assist welfare recipients and/or undeserved in a variety of ways such as obtaining food stamps and housing, medical, mental health, or substance use care.


Serves as an advocate for client/patient access to departmental and community resources.


Assists clients, patients, family members, and caregivers in obtaining and completing application forms for benefits and services.


Provides emergency services to clients by making referrals to appropriate supportive agencies and arranging for emergency shelter.


Takes medical, mental health, family, social, and employment histories and assists clients and patients in completing necessary forms.


Informs pregnant teenagers and their families of available medical, mental health, and social services, adoption agencies, and prenatal care providers; educates women in the various methods of birth control.
Facilitates client development of independent living skills by conducting support groups in subjects such as housekeeping, cooking, shopping, household budgeting, use of public transportation, and attendance to personal grooming and hygiene.


Provides services to chronically ill children and their families and refers them to various doctors or clinics.


Screens referrals and places clients in proper groups for counseling.


Coordinates certification of job applicants for Model Neighborhood areas.


Assists in research projects by monitoring the completion of questionnaires, conducting interviews, and collecting basic data.


Assists professional staff in the supervision of juveniles at a detention facility.


Performs clinical duties such as taking patients' temperature and measuring height and weight.


Coordinates and provides periodic tutoring services and/or linkage services for a literacy program for delinquent, foster, and at-risk youth.

Requirements

MINIMUM REQUIREMENTS:
Six months of full-time experience working with the public or with community groups performing duties such as interviewing clients or patients concerning health or social service matters, answering questions , and providing information about health, mental health, and social services to clients or patients -OR- Six months of experience at the level of the Los Angeles County class of Mental Health Peer Advocate.


You MUST meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.


Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living.


Work performed part-time in the specified capacities will be prorated on a month-for-month basis.


LICENSE: A validCalifornia Class C Driver License or the ability to utilize an alternative method of transportation to carry out job-related essential functions.


PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

Additional Information

EXAMINATION CONTENT : Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.


Before the end of your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%. Those who successfully pass the assessment will be considered for permanent appointment.


APPLICATION AND FILING INFORMATION
Applicants are required to complete and submit an online Los Angeles County Employment Application AND Supplemental Questionnaire in order to be considered for this examination. Paper applications, resumes, or any unsolicited documents will not be accepted in lieu of completing the online application and Supplemental Questionnaire. Application filing may be suspended at any time without advance notice.


INSTRUCTIONS FOR FILING ONLINE

Applications must be submitted online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.


Plan to submit your online application well in advance before the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on govermmentjobs.com/careers/lacounty,gov you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.


Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please View email address on click.appcast.io as well as View email address on click.appcast.io and View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.


Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile in box, which saves a copy of all emailed notices.


SOCIAL SECURITY NUMBER
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.


COMPUTER AND INTERNET ACCESS AT LIBRARIES
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.


NO SHARING USER ID AND PASSWORD
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.


DEPARTMENT CONTACT
Department Contact Name: Hon Sang Cheang, Exam Analyst
Department Contact Phone: View phone number on click.appcast.io or View phone number on click.appcast.io
Department Contact Email: View email address on click.appcast.io
ADA Coordinator Phone View phone number on click.appcast.io
Teletype Phone View phone number on click.appcast.io
California Relay Services Phone View phone number on click.appcast.io


COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit:
Revised September 2025
For detailed information, please click
01


The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. Please be as specific as possible and include all information as requested. Comments such as "see resume or application" will not be considered as a response. Please note that all information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

• Yes

02


Many important notifications will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add View email address on click.appcast.io to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. I UNDERSTAND THE ABOVE INFORMATION AND INSTRUCTIONS.

• Yes

03


This position works in support of the County's response to homelessness.

• Yes

04


Do you have six months of full-time experience working with the public, or with community groups performing duties such as interviewing clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients? Work performed part-time in the specified capacities will be prorated on a month-for-month basis.

• Yes
• No

05


Describe your experience working with the public or with community groups performing duties such as interviewing clients or patients concerning health or social service matters, answering questions, and providing information about health, mental health, and social services to clients or patients.
It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. Please do not use "see resume", this is not an acceptable response and credit will not be given.EMPLOYER/COUNTY DEPARTMENT UNIT:PAYROLL TITLE:DATES OF EMPLOYMENT: FROM (mm/dd/yy) - TO (mm/dd/yy) NUMBER OF HOURS WORKED PER WEEK:NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S):COMPLETE DESCRIPTION OF DUTIES If you do not have any experience under this option, please write "DOES NOT APPLY"


06


Do you have six months of full-time experience at the level of Mental Health Advocate?
Mental Health Advocate in the County of Los Angeles is defined as providing a variety of peer support, advocacy, and other recovery services to clients transitioning to community living. Work performed part-time in the specified capacities will be prorated on a month-for-month basis.

• Yes
• No

07


Describe your experience at the level of the Los Angeles County class of Mental Health Peer Advocate.
It is the applicant's sole responsibility to complete this questionnaire completely, correctly, and accurately. Please do not use "see resume", this is not an acceptable response and credit will not be given.EMPLOYER/COUNTY DEPARTMENT UNIT:PAYROLL TITLE:DATES OF EMPLOYMENT: FROM (mm/dd/yy) - TO (mm/dd/yy) NUMBER OF HOURS WORKED PER WEEK:NAME AND CONTACT NUMBER(S) OF DIRECT SUPERVISOR(S):COMPLETE DESCRIPTION OF DUTIES If you do not have any experience under this option, please write "DOES NOT APPLY"


08


Are you proficient in American Sign Language (ASL)?

• Yes
• No

09


Do you have American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached ASL certification to my online application.
• Yes, I will email ASL certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have ASL certification.

10


Do you have a County American Sign Language (ASL) certification?Note: Please attach a legible copy of your certificate to your application at the time of filing. If you are unable to attach your certificate, please email your certificate to View email address on click.appcast.io within seven (7) calendar days from application submission.

• Yes, I have attached a County American Sign Language certification to my online application.
• Yes, I will email County American Sign Language certification to View email address on click.appcast.io within (7) calendar days from application submission.
• No, I do not have a County American Sign Language certification.

Required Question