Bilingual Account Manager

Benefits:

Licensing paid by agency

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

About Our Agency: At Nabozny & Associates, Inc., we’ve built our reputation over more than 90 years by doing business the right way - putting people first, following through on our promises, and earning long-term trust within our community.

Based in Maple Grove, we proudly serve a diverse customer base, including strong relationships within LGBTQ+ and Hispanic communities. We believe insurance is more than policies - it’s about protecting lives, supporting families, and being there when it matters most. Our team takes pride in creating a welcoming, respectful environment where both customers and team members feel valued.

If you’re looking to be part of a team that leads with integrity, values connection, and takes pride in helping others, this could be a great place to grow your career.

Position Overview: This role is ideal for someone who enjoys working directly with people and wants a balance of sales and service. As an Insurance Account Manager, you’ll help customers understand their options, make confident decisions, and feel supported throughout their experience with our agency.

You’ll play an important role in both bringing in new business and taking care of our existing customers, building relationships that last.

Responsibilities:

Connect with prospective and current customers to understand their needs and goals

Recommend appropriate insurance solutions across auto, home, life, and other products

Assist with policy changes, billing questions, and general service needs

Follow up on leads, referrals, and cross-sell opportunities

Conduct policy reviews to ensure customers are properly protected

Keep accurate records and stay organized within agency systems

Contribute to a positive, team-focused environment

Qualifications:

Willingness to obtain licensing (costs covered)

Experience in sales, customer service, or a client-facing role is a plus

Strong communication skills and ability to build trust quickly

Detail-oriented with good time management skills

Coachable, dependable, and motivated to grow