Jr Sales Engineer

Job Description

Job Description

Salary: $85,000 Gross (Annually)

JOB TITLE

Junior Sales Engineer

DEPARTMENT

ChiefTechnicalOfficer(CTO)-Sales Engineering

REPORT TO

Director of Sales Engineering

EMPLOYMENTSTATUS

Full-time(exempt)

LOCATION

In-person at Ellington Field Joint Reserve Military Base (Houston, Texas)

CITIZENSHIP

U.S.Citizenshiprequired

CLEARANCE& LEVEL

Ability to obtain andmaintainU.S. Government DoDTopSecret Clearance

SALARY(up to)

$85,000 (Annually)

POSITION DESCRIPTION

The Junior Sales Engineer supports theChief Technical OfficerSales Engineering team in the development of technical solutions that meet customer requirements. This role works closely with senior sales engineers, sales personnel,engineering teams, and customers to analyze requirements,assistin solution development, and contribute to proposal and business development activities.

This position is designed for anentry levelengineering professional seeking to developexpertisein satellite communications, IP networking, and telecommunications systems within a customer-facing technical environment.

ESSENTIALDUTIES

• Support Sales Engineering processes andestablishedtechnical solution workflows.Activities include:Provide OWperformancedatato sales/customer requests;troubleshooting UT/network performance,recommend potential improvement to sales engineering process.

• Assistin analyzing customer technical requirements and contribute to solution design documentation.

• Develop a working understanding of the OneWeb LEO network and related service offerings.

• Contribute to end-to-end solution design activities, including network sizing, equipment specifications, and basic transmission analyses.

• Perform limited integration, testing, and initial configuration of user terminals and related equipment.

• Support installation and troubleshooting of Layer 2 and Layer 3 networking devices.

• Assistinidentifyingperformance issues and recommend corrective actions under supervision.

• Participate in customer meetings, technical discussions, and sales support activities.

• Assistwith coordination of tests, demonstrations, and customer trials.

• Collaborate with Project Managementteamand external vendors or contractors asrequiredto support contract execution.

• Provide technical support to Sales, Operations, Engineering, and Business Development teams.

• Develop satellite solutionsutilizingcompany teleport facilities.

• Master the use of various Engineering Toolsi.e.Grafana, Device Hub. Modest, etc.,to supportcustomersand sales team.

• Resolve customer issuestimely, support complex system installations andstartupsat customer sites.

• Perform other duties as assignedby manager.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

EDUCATION AND KNOWLEDGE

• Bachelors degree in computer science, Electrical Engineering, Management Information Systems, or related technical field; or equivalent combination of education and experience.

• Foundational knowledge of IP networking concepts and telecommunications systemsisrequired.

• Basic understanding of satellite communication systemsisrequired.

• Proficiencywith Microsoft Office Suiteisrequired.

• 13 years of relevant engineering, network support, or telecommunications experience preferred.

• Experience incommercial satellite service environmentsor military background ispreferred.

• Familiarity with mobile and fixed network servicespreferred.

• Experience configuring and troubleshooting Layer 2/3 network devices preferred.
  

OTHER QUALIFICATIONS

• Ability to meet with the customer(face-to-face)on short notice in support of Sales efforts andsurge requirements.

• Ability to travel domestically (primarily CONUS) as business needs require.

• Strong analytical and problem-solving skills.

• Effective verbal and written communication skills.

• Strong organizational skills and attention to detail.

• Ability to act with integrity, professionalism, and confidentiality.

• Ability to work independently and collaboratively in a team environmentas well asmanage multiple priorities and meet deadlines in a fast-paced environment.

• Must be self-motivated, dynamic,and acreative team player.

• Ability to exercise sound judgment and seek guidance whenappropriate.

• Network/IT certifications (e.g., CCNA, Network+, CompTIA Security+, etc.)preferred.

TRAVEL

• Up to 20%ofdomesticand/orinternationaltravelmay berequiredfor this role.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employeeis regularly required tosit and talk or hear. The employeeis occasionally required towalk. The employee must regularly lift and/or move up to 50pounds.

OneWeb Technologiesdba Eutelsat Network Solutionsis an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

The above is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.