Patient Services Representative (Medical Receptionist)

Patient Services Representative (Medical Receptionist)Location: Pleasanton, CAPay Rate: $25.00 to $30.00 DOEAbout Berman Skin InstituteFounded by board-certified dermatologist Dr. David Berman, BSI provides medical, surgical, and cosmetic dermatology across Northern California. We combine advanced technology with compassionate care to deliver the best patient experience possible.At Berman Skin Institute, patients don't just come to us for treatment, they come for confidence, healing, and life-changing care. You'll be the first person they meet and the one who sets the tone for their entire visit. If you enjoy helping people, staying organized, and working in a fast-paced medical environment this is a role where you can build a long-term career, not just hold a front desk job.What You'll DoYou'll coordinate the patient experience from arrival to departure:Front Desk & Patient ExperienceWelcome and check in patientsAnswer phones and assist with questionsSchedule and confirm appointmentsEducate patients on services and next stepsInsurance & AdministrationVerify insurance eligibilityUpdate patient demographicsCollect copays and process paymentsDocument visits in EMRClinic CoordinationWork closely with medical assistants and providersHelp keep clinic flow organized and on timePrepare patients for visits when neededYou are the hub of the clinic, communication, organization, and kindness are key.What We're Looking For2+ year customer service or medical office experience preferredFriendly, professional, and dependableStrong multitasking and computer skillsComfortable in a busy environmentInterest in healthcare, dermatology, or aesthetics a plusHigh school diploma requiredAvailable for occasional SaturdaysBenefits & PerksHealth & FinancialMedical, Dental, Vision Insurance401(k) with company contributionCompetitive hourly payPaid Time Off & Paid HolidaysEmployee ExtrasDiscounts on treatments and skincareStable schedule & supportive leadershipPositive team environment