Program Assistant

Our client, a nonprofit organization base in the Bronx, is seeking a Program Aide to support their Workforce & Reentry Team. Hours: Full-Time Annual Salary: $45,000–$50,000 Position Summary: The Program Aide provides administrative and programmatic support for Workforce & Reentry programs. The position assists with participant services, program activities, documentation, data entry, scheduling, communications, and daily program operations. Key Responsibilities: • Support daily program operations and activities. • Assist with participant intake, enrollment, and onboarding. • Maintain accurate participant files and program records. • Enter and update participant information in program databases. • Assist with attendance and participation tracking. • Support orientations, workshops, meetings, and program events. • Communicate with participants regarding schedules and program activities. • Assist with participant outreach and follow-up. • Prepare program materials, forms, sign-in sheets, and correspondence. • Support payroll documentation and collection of required information. • Assist with gift card and transportation card distribution. • Help coordinate worksite visits and participant activities. • Maintain organized electronic and paper files. • Assist with reports and routine program documentation. • Support compliance activities and document collection. • Provide administrative support to the Program Manager and Workforce & Reentry team. Qualifications: • High school diploma or equivalent required. • Associate degree preferred. • Experience in human services, workforce development, youth programs, reentry, or administration preferred. • Strong organizational and communication skills. • Ability to maintain accurate records and handle confidential information. • Proficiency with Microsoft Office and basic data-entry systems. • Ability to work effectively with participants, staff, and community partners. • Bilingual skills preferred. Work Environment: • Primarily office and program-based work. • Occasional travel to program and work sites. • Occasional evening or weekend hours may be required. Compensation & Benefits: • Health, dental, and vision insurance • 403(b) matching • Paid time off • Professional development assistance