Senior Technical Writer

Role Description

As a Senior Technical Writer at Camunda, you’ll be embedded within product teams, taking full ownership of documentation for key areas of our platform. You’ll work side-by-side with engineers, product managers, and designers to ensure our documentation is clear, accurate, and deeply aligned with the product experience. This is a hands-on role supporting our AI products team, where you’ll become a subject matter expert, directly shaping the developer journey through high-impact content around agentic orchestration. You’ll be part of a collaborative, mission-driven team focused on helping developers quickly and joyfully become productive with Camunda technologies.

What You’ll Be Doing:

• Own and drive the documentation for one or more product areas, acting as the embedded technical writer within the corresponding product teams.
• Work closely with engineers, product managers, and designers to stay deeply informed about the product roadmap and ensure documentation is accurate, timely, and aligned with feature development.
• Become a subject matter expert in your assigned product areas, developing hands-on experience with the products to create documentation that reflects real-world usage and developer needs.
• Lead documentation efforts from concept through release—planning, writing, reviewing, and maintaining content that empowers developers to succeed with Camunda technologies.
• Advocate for documentation as a critical part of the user experience, bringing the user’s perspective into product discussions and influencing design and implementation where appropriate.
• Continuously improve the structure, clarity, and completeness of the documentation based on analytics, user feedback, and your own insights.
• Collaborate with other writers and the broader Documentation team to share best practices, contribute to team goals, and evolve our documentation tooling and standards.

Qualifications

• 5+ years of technical writing experience (including senior or equivalent) and a strong portfolio of developer-focused content such as user guides, installation guides, API references, tutorials, and technical blog posts.
• Hands-on expertise with Java, Kubernetes, Helm, Docker, and related technologies, and a proven ability to deeply understand and use complex technical products (ideally with Camunda 8 or similar products).
• Experience with writing about AI concepts, including a good understanding of large language models (LLMs), retrieval-augmented generation (RAG), model context Protocol (MCP), and other emerging AI technologies (for example, agentic orchestration).
• Proven ability to tailor content for diverse audiences and technical backgrounds, including software engineers, application developers, business analysts, and process owners.
• Experience with Docs-as-Code workflows and documentation frameworks such as Docusaurus, with comfort using Git and Markdown in a developer-centric environment.
• Ability and/or willingness to use our product.

Requirements

• Comfortable iterating on an existing technical writing style guide, advocating for its use cross-functionally.
• Experience transitioning from engineers as primary documentation authors to technical writers as primary documentation authors.

Benefits

• Competitive, fair, and transparent compensation.
• Equity through our Virtual Stock Option Plan (VSOP).
• Remote & Flexible work options with home office budget and flexible time off.
• In-person connection opportunities through annual kickoffs and team offsites.
• Access to locally tailored healthcare and global mental wellbeing resources.
• Retirement and pension plans, plus life and disability insurance where relevant.
• Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books.